Answered by:
Cannot renew developer license for Windows Store apps in windows 8 laptop

Question
-
When I open a Windows Store application, I'm asked to "Renew your developer license for Windows 8.1" I agree to it and then sign into my Windows Live Account. I get a dialog box that says "We couldn't get your developer license for Windows 8.1" Error 0x8007000D: The data is invalid. For your reference error screenshot and system configuration info are attached.
Thursday, January 22, 2015 11:57 PM
Answers
-
Hi GanMahalingam,
Search on the knowledge base, looks like it is a known issue: https://social.msdn.microsoft.com/Forums/windowsapps/en-US/5e953708-a268-4797-8adf-720b8fcb5311/renew-developer-license-with-showwindowsdeveloperlicenseregistration-error-0x8007000d-the-data-is?forum=toolsforwinapps
Could you follow the suggestion that Prashant provide to open a support ticket or follow the thread, as I know Microsoft will give you a fix guideline step by step, the issue happens quite often on the machine upgrade from Win8.0.
Thanks for your understanding.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click HERE to participate the survey.- Edited by Jamles HezModerator Monday, January 26, 2015 3:10 AM
- Marked as answer by Jamles HezModerator Thursday, February 5, 2015 8:17 AM
Monday, January 26, 2015 3:10 AMModerator
All replies
-
Hi Ganesan.M,
Have you tried to reboot the machine before acquiring the developer license?
Besides you need to make sure that your network environment is fine for instance your network does not have proxy.
--James
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click HERE to participate the survey.Friday, January 23, 2015 9:42 AMModerator -
Hi James,
Thanks for your reply. Yes i have also tried after reboot the machine as well, still am not able renew the developer license.
Thanks,
Ganesan M
Friday, January 23, 2015 3:12 PM -
Hi GanMahalingam,
Search on the knowledge base, looks like it is a known issue: https://social.msdn.microsoft.com/Forums/windowsapps/en-US/5e953708-a268-4797-8adf-720b8fcb5311/renew-developer-license-with-showwindowsdeveloperlicenseregistration-error-0x8007000d-the-data-is?forum=toolsforwinapps
Could you follow the suggestion that Prashant provide to open a support ticket or follow the thread, as I know Microsoft will give you a fix guideline step by step, the issue happens quite often on the machine upgrade from Win8.0.
Thanks for your understanding.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click HERE to participate the survey.- Edited by Jamles HezModerator Monday, January 26, 2015 3:10 AM
- Marked as answer by Jamles HezModerator Thursday, February 5, 2015 8:17 AM
Monday, January 26, 2015 3:10 AMModerator