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Account verification code not received

    Question

  • For many days now I have been unable to create the app package for the store since Visual Studio 2013 login asks me for a verification code. I tried both SMS and e-mail options, and there is no error Message, I do not receive a code!!

    Nothing has changed with my account or contact e-mail, phone numbers.

    How can I get help with this issue??

    Tommy


    Tommy

    Thursday, January 2, 2014 10:22 AM

Answers

All replies

  • Hi Tommy,

    You may want to check your Spam filter to make sure the email with the security code did not end up there. If you still are not receiving the security code, please contact Microsoft Support for additional assistance.

    -Jonathan

    Monday, January 6, 2014 9:05 PM
    Moderator
  • Hi! I finally managed to actually get a code, but I had to remove my phone number from the Microsoft Account.

    Now I cannot add it back again...


    Tommy

    Tuesday, January 7, 2014 9:16 AM