My funds have disappeared!?!

Question

Ok so I had quite a lot of money in my "Proceeds since last payment" and it now says I have $0...

No money has been deposited to my bank account and the proceeds have not appeared in the "last payment section"

Is the money being processed or has something gone wrong!?

Cheers, Ben

Answer 1

Ok so I had quite a lot of money in my "Proceeds since last payment" and it now says I have $0...

No money has been deposited to my bank account and the proceeds have not appeared in the "last payment section"

Is the money being processed or has something gone wrong!?

Cheers, Ben

Me too, is there something wrong?

Answer 2

me too

Answer 3

I've also see the 'Proceeds since last payment' amount drop to zero. My account subscription has lapsed since I last checked. Does this match your situation?

Answer 4

me too.

Answer 5

nope, my subscription has nothing to do with it

Answer 6

Same here, any news?

Answer 7

same for me ..

Answer 8

Hell Everyone,

Thank you for alerting us to this and I understand seeing your "Proceeds since last payment" amount dropping to $0.00 is concerning. We are looking into this and an update will be posted once we have more information.

-Eric

---

Windows Phone Developer Support

Send us your feedback about the Dev Center

Windows 8 UI Developer Support

Answer 9

thanks for looking into it!

edit: funds have been updated, thankyou!

Answer 10

Hello Benno,

Thank you for confirming that this is now resolved.

-Eric

---

Windows Phone Developer Support

Send us your feedback about the Dev Center

Windows 8 UI Developer Support

Answer 11

Same here. Can you fix the problem?

Answer 12

Hello Erxcoapps,

This issue has been resolved. If you are still experiencing this issue please contact developer support.

-Eric

---

Windows Phone Developer Support

Send us your feedback about the Windows Phone Dev Center

Windows 8 UI Developer Support