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OfficePresenceLogging in Outlook 2013 RRS feed

  • Question

  • I am developing an IM provider for Outlook 2007 / 2010 / 2013. I noticed that enabling the office presence logging like described here: http://technet.microsoft.com/en-us/library/ff678502.aspx doesn't work with Outlook 2013 anymore. It work fine with 2007 and 2010 but no log file is created if I use 2013.

    Maybe an expert like 'Dave V' or anyone else knows how to enable it in 2013?

    Thanks in advance!


    • Edited by DanielLang Friday, August 3, 2012 10:15 AM
    Friday, August 3, 2012 10:15 AM

Answers

  • Hi Daniel,

    I was able to follow up with the Product Group.  They confirmed this logging was removed from Outlook 2013 in favor of using ETW logging going forward.  The new Presence/Person Card logging can be enabled by creating the following registry key:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General]

    Dword: EnablePCXLogging

    Value:1 = Enabled

    Value:0 = Disabled

    With this registry key in place, logs will be created in the following folder location:

     “%localappdata%\Microsoft\Office\15.0\PCX\Tracing”

    The Files created are ".etl" files which a Microsoft Support Engineer has the tools to analyze.

    Thank you again Daniel,

    Lucas

    • Proposed as answer by lahren-MSFT Thursday, August 9, 2012 4:14 PM
    • Marked as answer by DanielLang Thursday, August 9, 2012 5:18 PM
    Thursday, August 9, 2012 4:12 PM

All replies

  • Hi DanielLang,

    Thanks for posting in the MSDN forum.

    I will involve some experts into this issue to see whether they can help you out. There might be some time delay, appreciate for your patience.

    Have a good day,

    Tom


    Tom Xu [MSFT]
    MSDN Community Support | Feedback to us

    Monday, August 6, 2012 4:54 AM
    Moderator
  • Hi Daniel,

    Thank you for your post.  I will test this and let you know if I need any more information.

    Thank you again Daniel,

    Lucas

    Monday, August 6, 2012 8:16 PM
  • Hi Daniel,

    I was able to reproduces this in my lab and I have shared these concerns with the Product Group.

    Thank you again for your post,

    Lucas

    • Marked as answer by DanielLang Tuesday, August 7, 2012 5:50 PM
    • Unmarked as answer by DanielLang Monday, August 27, 2012 10:08 PM
    Tuesday, August 7, 2012 2:46 PM
  • Hi Lucas,

    Thanks for your answer. Good to know it's not my mistake :)

    Cheers, Daniel

    Tuesday, August 7, 2012 5:51 PM
  • Hi Daniel,

    I was able to follow up with the Product Group.  They confirmed this logging was removed from Outlook 2013 in favor of using ETW logging going forward.  The new Presence/Person Card logging can be enabled by creating the following registry key:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General]

    Dword: EnablePCXLogging

    Value:1 = Enabled

    Value:0 = Disabled

    With this registry key in place, logs will be created in the following folder location:

     “%localappdata%\Microsoft\Office\15.0\PCX\Tracing”

    The Files created are ".etl" files which a Microsoft Support Engineer has the tools to analyze.

    Thank you again Daniel,

    Lucas

    • Proposed as answer by lahren-MSFT Thursday, August 9, 2012 4:14 PM
    • Marked as answer by DanielLang Thursday, August 9, 2012 5:18 PM
    Thursday, August 9, 2012 4:12 PM
  • Hi Daniel,

    I just found this post.  I am aware of the issue and I trying to come up with a way to still provide this information for developers as to help them in their troubleshooting.

    Dave

    Friday, August 2, 2013 3:47 PM
  • Hi all, 

     I'm looking the way to read the etl log file generated through above method (EnablePCXLogging). Im wondering where/how/whom to send to these  files (Outlook 2016 presence debug logs).


    Balamurali C

    Monday, January 25, 2016 1:14 PM