Restored Windows 10 to Windows 7. RRS feed

  • Question

  • I went back to Windows 7 after trying out Windows 10 for 3 weeks.  I had no problems until I went back to Windows 7.  My computer had to be completely rebuilt and I did a clean install with Printshop 3.5 Professional and keep getting message:  PRINTSHOP.EXE.NET FRAMEWORK INITIALIZATION ERROR .V40.   I cannot get into the program or open any of my projects.  The holidays are here and am way behind.  Printshop is the first programs that I am installing.  PLEASE HELP - AND HOPE YOU REPLY SOON!!!

    Thursday, November 19, 2015 2:19 AM


  • Did you install .NET Framework 4.0 on your Win 7 after going back?

    You can check the .NET versions on your system with this tool:

    Please post the first 20 lines of the tool log here. In the first part of the log, you'll see the list of installed .NET versions

    It appears that PrintShop 3.5 requires .NET 4.0, which you need to install (Win 7 comes with .NET 3.5.1, but not 4.0.

    If you need to install .NET 4.0 on Win 7, please try this procedure:

    Please follow these instructions exactly:

    1. Download a fresh copy of the standalone installer for .NET Framework 4.0:

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the standalone installer from step 1 As Administrator.

    Note: Just using an administrator account is NOT enough. To activate full privileges, you must right-click the installer, then select Run as administrator.

    If the install fails, provide complete install logs as follows:

    Please collect your install logs with this:

    After you run Collect.exe, you'll find in your %temp% directory. Please upload to a public site, like SkyDrive, and post the link here.

    Thursday, November 19, 2015 7:06 PM