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Word 2010 crashes while print RRS feed

  • Question

  • Hi,

    I have my Project Add-In installed in Word 2010 in various machines. It works okay when you open the document and select 'Print' option from file menu. It prints fine here as well.

    But in the below scenario, it doesn't work:

    (1) Go to any folder where Word 2010 documents are present

    (2) Right click on any document and select 'Print' option

    (3) It throws error: "Microsoft Word has encountered a problem and needs to close."

    Please provide any pointers or help!

    Thanks a lot in advance!


    Thanks, Atit Shah

    Tuesday, October 9, 2012 5:32 PM

Answers

  • This issue is fixed. We were cleaning the objects at wrong place.

    Closing this thread.


    Thanks, Atit Shah

    • Marked as answer by Atit Shah Tuesday, October 9, 2012 9:05 PM
    Tuesday, October 9, 2012 9:05 PM

All replies

  • Could you please be more specific about what your "Project Add-in" is - Word supports different kinds of add-ins - and what that add-in does. For example, does it perform any actions when loading, when documents are opened, when documents are printed...

    Cindy Meister, VSTO/Word MVP, my blog

    Tuesday, October 9, 2012 5:39 PM
    Moderator
  • Hi Cindy,

    Thanks for the reply.

    It's a COM Add-In which can work in all Word versions like 2003, 2007 and 2010. The actual code of Add-In is in C++ where we have written the code to create plug-in, create controls of plug-in and initial action to perform when user selects a button from Add-In. The following code is in C#.

    We don't have any specific code written for Printing as we thought Word 2010 Print option will work. It works good and it shows error as described in my first post.

    I welcome your thoughts. Thank you!


    Thanks, Atit Shah

    Tuesday, October 9, 2012 5:49 PM
  • This issue is fixed. We were cleaning the objects at wrong place.

    Closing this thread.


    Thanks, Atit Shah

    • Marked as answer by Atit Shah Tuesday, October 9, 2012 9:05 PM
    Tuesday, October 9, 2012 9:05 PM