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Expression 4.0 Wont register Invalid Product ID (PID): Please enter a valid PID. (Example : 51872-442-2230403-56078) RRS feed

  • Question

  • When trying to register my purchased Expression studio 4 web proffesional I get:

    Invalid Product ID (PID): Please enter a valid PID.
    (Example : 51872-442-2230403-56078)

    I used the Product key. I have called tech support and they simply refer me to a forum. NO HELP AT ALL. This is valid purchased product so I dont understand.

    Sunday, February 6, 2011 6:08 PM

All replies

  • Ignore it.  You don't need to register it. I will point out that a product key is not a product id, however.  Your Product Key is specific to you, to activate (not register) the product.  The product ID identifies the product itself, and is what shows in "Help -> About".
    Sunday, February 6, 2011 6:09 PM
  • you need to have ew3 installed on your computer when you install ew4, or ew4 will not accept the install key.  use your install key from ew3 on ew4.
    Monday, February 7, 2011 3:34 AM
  • Nightowl, that wasn't the OP's question.  Registration is not activation.
    Monday, February 7, 2011 5:57 AM