Miscrosoft SmartScreen still shows "unkown publisher" RRS feed

  • Question

  • Hi,

    we have signed our installer and all inner files with the COMODO certificate (not EV), however the smartscreen from microsoft still says "Unknown Publisher" when we try to start the file (even tho the file is signed ) . The most biggest issue is that this "Unkown publisher" windows shows only after you click "More info" on a windows which would have no buttons to launch the file at all. Thus the user has to click "more info" and only then see message "Unkown publisher" (even tho the publisher is really signed inside the file.

    Could you please advice what could be the reason ?

    (The signed installer is : static.simplyminer.com/app/latest/SimplyMiner-Navalny-Setup.exe )

    Unfortunatley i cannot insert image with screenshots here as im getting "Body text cannot contain images or links until we are able to verify your account." but i hope you understand what im talking about.

    Tuesday, November 21, 2017 11:06 AM

All replies

  • Hello,

    Is your app a traditional desktop app or a desktop bridge app?

    If you're not able to attach screenshots, you could upload them to OneDrive and share the image link here. Or you could respond to this thread to ask for verifying your account.

    Best regards,

    Zhendong Wu

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Wednesday, November 22, 2017 8:39 AM