Problems Relating to Quicken 2012 and it's "Quicken Launcher" RRS feed

  • Question

  • A problem has arisen from the installation of 2012 on my backup PC-XP. (I had no such problem after installing on my Windows-7 laptop).


    The problem which searches reveal to be an old one (but never before presented to me) - I kept getting a pop-up at various stages of processing:


     "Quicken Launcher has encountered a problem and must close...etc...".  


    Inquiry at Quicken support directed me to Microsoft for installation of hotfix KB961894.


    I downloaded and installed the hotfix. It seemed to fix the problem for a while, but when I tried to update Investment "Quotes" the problem came back everytime I tried to do the update.


    At this time, I don't know if any other area  in Quicken is affected. However, in searches I have noted that many users have encountered similar problems when they try to use "Onestep Update" which appears to be connected.


    I did a search on the files related to the hotfix, and found that there are 3 sets of the same related files now in my system for "mfc80.dll" and "mfc80u.dll" (and related files) dated:


    10/26/06 version 8.0.50727.42


    05/13/11 version 8.0.50727.6195


    12/02/06 version 8.0.50727.762


    I am not sure which version was the one I installed. Clicking each version, then "Properties" shows the same dates on each except for the current date when I accessed them. The only difference I see is that the version dated 10/26/06 And (related) files are "highlighted" in blue when I do a "companion" file search for "mfc80". 

    Thursday, December 29, 2011 7:42 PM