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server_internal_error when accessing photos of friends' albums RRS feed

  • Question

  • I am using REST API to access photos of friends' albums, get "/Album_ID/photos".

    If photos are for public, it returns server_internal_error

    If photos are shared for friends, the photo list can be retrieved, however, photo file are empty (cannot download photo).

    For those albums that owned by account, get "me/albums", photos can be accessed without problem.

    Anybody has encountered this problem? Any solutions ?

    Thursday, August 11, 2011 1:08 PM

Answers

  • Hi Maxime,

     

    No, you do not seem to be missing anything. The behavior you describe sounds like a bug in our service. With a little digging I have managed to find enough information to reproduce this behavior myself. I have filed a bug report and hope to be able to fix this as soon as possible.

    I would like to thank you for using our service and reporting this to us, it is very helpful in increasing the quality of our APIs.

     

    Thanks again,

    Matt

    Friday, September 2, 2011 6:44 PM

All replies

  • Are you using the wl.contacts_photos scope?
    Thursday, August 11, 2011 10:37 PM
    Moderator
  • Hi Bill,

    You should at very least not be seeing a 500 error as the response. What exactly do you do on your friend's album to reproduce this?

     

    Thank you,

    Matt

    Friday, August 12, 2011 12:00 AM
  • I have already used scope "wl.contacts_photos".

    The detailed error is:

     data: {

       "error": {

          "code": "server_internal_error", 

          "message": "An error occurred while retrieving the resource. Try again later."

       }

    }

     

    Sunday, August 14, 2011 10:43 PM
  • Hi Bill, please send a Fiddler trace of the error occurring to me at joshiro112@hotmail.com.

    Monday, August 15, 2011 3:48 PM
    Moderator
  • Hi Bill, I haven't received a Fiddler trace of this yet.  Are you still having this problem?
    Thursday, August 18, 2011 5:22 PM
    Moderator
  • Hello,

    I am also having this server_internal_error when trying to fetch friends photos with /ALBUM_ID/photos or /ALBUM_ID/files.

    My app have the wl.contacts_photos scope and can successfully fetch /USER_ID/albums.

    Is this a bug or am I missing something ?

     

    Thank you,

    Maxime

    Friday, September 2, 2011 3:26 PM
  • Hi Maxime,

     

    No, you do not seem to be missing anything. The behavior you describe sounds like a bug in our service. With a little digging I have managed to find enough information to reproduce this behavior myself. I have filed a bug report and hope to be able to fix this as soon as possible.

    I would like to thank you for using our service and reporting this to us, it is very helpful in increasing the quality of our APIs.

     

    Thanks again,

    Matt

    Friday, September 2, 2011 6:44 PM
  • Hello there,

     

    I just wanted to let you all know that I believe I've identified the source of and fixed this bug. The fix is working its way out and will hopefully be pushed to our servers within a few weeks. Unfortunately I'm sure exactly when.

     

    Thanks again for reporting this!

    - Matt

    Saturday, September 3, 2011 3:23 AM
  • Cool!

    I can't wait to test your fix ;)

     

    Maxime


    Maxime
    Monday, September 5, 2011 7:47 AM
  • I'll keep an eye out for when this should be deployed and I'll post back to this thread to let you know.
    Tuesday, September 6, 2011 5:27 PM
  • Is there any update on this issue ?

    Thanks :)


    Maxime
    Tuesday, October 4, 2011 7:13 AM
  • Hi Maxime,

    Thank you very much for checking back with us. I had fixed this bug and tested it a while ago, but it seems the fix fell through the cracks and we have yet to deploy it.

    I brought this issue up and we are working to get this fix out as soon as we can. You'll hopefully see this fixed within the next few days. If you don't, please don't hesitate to reply again to this thread.

    Sorry for the inconvenience,

    Matt

    Tuesday, October 4, 2011 9:05 PM
  • Hi again Maxime,

    This issue should be fixed. Please give it a try and let me know if it seems to be working now.

    Friday, October 7, 2011 5:06 PM
  • Hi Matt,

    It is working now! Pictarine.com is now probably the first 3rd party website to display MSN contacts' photos ;)

    Thank you for fixing the issue.

     

    Maxime


    Maxime
    Saturday, October 8, 2011 1:44 PM