SharePoint 2010 Email Notification Workflow Issue


  • Hi,

    I have a simple SharePoint 2010 workflow that sends an email notification once a list item is created.  However I only need the workflow to fire once.  The list has versioning turned on and is utilizing an InfoPath form with multiple views.  My issue is users are receiving multiple repeated emails.  Is this due to having the versioning turned on?  What are we missing in the logic?

    Any help is appreciated.

    Friday, April 28, 2017 11:15 AM

All replies

  • Hi,

    Please check the start options in workflow settings. If the option, start workflow automatically when an item is changed is checked, uncheck it, publish and try.

    Regards, Sathiya

    • Proposed as answer by mikello Friday, April 28, 2017 6:34 PM
    Friday, April 28, 2017 12:27 PM
  • Hi Blue Mountain Wolf,

    Meanwhile, check if there are some old version of the workflows in the library are running.

    Open Library Settings -> Workflow Settings -> Click on “Remove, block, or restore a workflow” option, remove the workflows which you do not need anymore.

    Best Regards,

    Linda Zhang

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    Monday, May 1, 2017 7:16 AM