Unable to Host Web Applications with CCF Agent Desktop on a particular workstation RRS feed

  • Question

  • Hi,

    On one particular workstation which is a windows 2008 OS & has IE 7 installed, The agent desktop has been installed via ClickOnce.
    The CCF AgentDesktop does not host only the web applications. Tried configuring web apps as both global & session level applications.

    The following is the Stack Trace from the CCF log file:

    7/14/2009 3:47:50 PM: Microsoft Customer Care Framework 2009: DESKTOP_ERR_SETTING_CONTEXT_APP: Failed to set the application context.
    Microsoft.Practices.CompositeUI.EventBroker.EventTopicException: One or more exceptions occurred while firing the topic 'topic://RequestDefaultAction'
       at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)
       at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
       at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)
       at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)
       at Microsoft.Ccf.Csr.ApplicationHost.ExecuteDefaultActions(Boolean taggedApplicationsOnly)
       at Microsoft.Ccf.Csr.ApplicationHost.ExecuteDefaultActions()
       at Microsoft.Ccf.Samples.Csr.AgentDesktop.Desktop.SetContext(CallClassProvider call)
    7/14/2009 3:47:50 PM: Microsoft Customer Care Framework 2009: Desktop_Load() successful

    Thanks in Advance for any help on this.

    Thanks & Regards
    Tuesday, July 14, 2009 9:51 PM

All replies

  • Hi,

    If any one had come across the above problem, try turning Off the Protected Mode for the repective Site Zone within the Internet Settings of IE.

    Thanks & Regards

    Wednesday, July 15, 2009 8:45 AM