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Kinect SDK 1.7 setup failed RRS feed

  • Question

  • Hi

    I am trying to install Kinect SDK 1.7 after uninstalled old SDK. But I encounter setup failed when I do so. Here is part of my log:

    MSI (s) (0C:F8) [17:41:22:231]: Hello, I'm your 64bit Elevated custom action server.
    DIFXAPP: ENTER: InstallDriverPackages()
    DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
    DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\'.
    DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0xF.
    DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Kinect for Windows Drivers v1.7'.
    DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Microsoft Corporation'.
    DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-278209675-3056972545-1867511324-1000'.
    DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-278209675-3056972545-1867511324-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{D04FFF79-DB88-4FBC-B540-3FBF0239216E} (User's SID: 'S-1-5-21-278209675-3056972545-1867511324-1000') ...
    DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
    DIFXAPP: WARNING:DRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
    DIFXAPP: INFO:   Installing INF file 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf' (Plug and Play).
    DIFXAPP: INFO:   Could not open file C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf. (Error code 0xE0000100: The style of the INF is different than what was requested.)
    DIFXAPP: ERROR:  PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)
    DIFXAPP: INFO:   Attempting to rollback ...
    DIFXAPP: INFO:   No devices to rollback
    DIFXAPP: INFO:   Successfully removed '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}' from reference list of driver store entry 'C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf'
    DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0x3EE)
    DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf'
    DIFXAPP: ERROR: InstallDriverPackages failed with error 0x3EE
    DIFXAPP: RETURN: InstallDriverPackages() 1006 (0x3EE)
    CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (s) (0C:98) [17:41:22:311]: User policy value 'DisableRollback' is 0
    MSI (s) (0C:98) [17:41:22:312]: Machine policy value 'DisableRollback' is 0
    Action ended 17:41:22: InstallFinalize. Return value 3.
    MSI (s) (0C:98) [17:41:22:312]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1114869035,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (0C:98) [17:41:22:312]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (0C:98) [17:41:22:312]: Executing op: DialogInfo(Type=1,Argument=Kinect for Windows Drivers v1.7)
    MSI (s) (0C:98) [17:41:22:312]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (0C:98) [17:41:22:313]: Executing op: ActionStart(Name=MsiInstallDrivers,,)
    MSI (s) (0C:98) [17:41:22:313]: Executing op: ProductInfo(ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},ProductName=Kinect for Windows Drivers v1.7,PackageName=KinectDrivers-v1.7-x64.WHQL.msi,Language=1033,Version=17235968,Assignment=1,ObsoleteArg=0,ProductIcon=icon.ico,,PackageCode={6FA49EE4-B3C1-405F-A373-88A35955BA52},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    MSI (s) (0C:98) [17:41:22:313]: Executing op: ActionStart(Name=MsiRollbackInstall,,)
    MSI (s) (0C:98) [17:41:22:313]: Executing op: CustomActionRollback(Action=MsiRollbackInstall,ActionType=3329,Source=BinaryData,Target=RollbackInstall,CustomActionData=2.12{D04FFF79-DB88-4FBC-B540-3FBF0239216E}152Kinect for Windows Drivers v1.7Microsoft Corporation)
    MSI (s) (0C:7C) [17:41:22:324]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDD2A.tmp, Entrypoint: RollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}'.
    DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0xF.
    DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Kinect for Windows Drivers v1.7'.
    DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Microsoft Corporation'.
    DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-278209675-3056972545-1867511324-1000'.
    DIFXAPP: INFO: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
    DIFXAPP: ERROR: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    CustomAction MsiRollbackInstall returned actual error code 1603 but will be translated to success due to continue marking
    MSI (s) (0C:98) [17:41:22:330]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1],  Directory: [9],  Size: [6])
    MSI (s) (0C:98) [17:41:22:330]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Service\)
    MSI (s) (0C:98) [17:41:22:330]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Service\UAC.bin,,)
    MSI (s) (0C:98) [17:41:22:332]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:333]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Service\KinectManagementService.exe,,)
    MSI (s) (0C:98) [17:41:22:335]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:337]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:338]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\)
    MSI (s) (0C:98) [17:41:22:338]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\WINUSBCoInstaller.dll,,)
    MSI (s) (0C:98) [17:41:22:340]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:340]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\wdfcoinstaller01009.dll,,)
    MSI (s) (0C:98) [17:41:22:342]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:343]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\WUDFUpdate_01009.dll,,)
    MSI (s) (0C:98) [17:41:22:344]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:345]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\kinectsecurity.inf,,)
    MSI (s) (0C:98) [17:41:22:346]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:346]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\kinect.cat,,)
    MSI (s) (0C:98) [17:41:22:348]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:350]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:350]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\)
    MSI (s) (0C:98) [17:41:22:351]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\WINUSBCoInstaller.dll,,)
    MSI (s) (0C:98) [17:41:22:352]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:353]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\wdfcoinstaller01009.dll,,)
    MSI (s) (0C:98) [17:41:22:354]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:354]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\WUDFUpdate_01009.dll,,)
    MSI (s) (0C:98) [17:41:22:356]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:356]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\kinectdevice.inf,,)
    MSI (s) (0C:98) [17:41:22:358]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:358]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\kinect.cat,,)
    MSI (s) (0C:98) [17:41:22:360]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:362]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:362]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\)
    MSI (s) (0C:98) [17:41:22:362]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\WINUSBCoInstaller.dll,,)
    MSI (s) (0C:98) [17:41:22:364]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:364]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\wdfcoinstaller01009.dll,,)
    MSI (s) (0C:98) [17:41:22:366]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:366]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\WUDFUpdate_01009.dll,,)
    MSI (s) (0C:98) [17:41:22:368]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:368]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.sys,,)
    MSI (s) (0C:98) [17:41:22:370]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:370]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf,,)
    MSI (s) (0C:98) [17:41:22:371]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:372]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinect.cat,,)
    MSI (s) (0C:98) [17:41:22:373]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:376]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:376]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\)
    MSI (s) (0C:98) [17:41:22:376]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\WINUSBCoInstaller.dll,,)
    MSI (s) (0C:98) [17:41:22:378]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:378]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\wdfcoinstaller01009.dll,,)
    MSI (s) (0C:98) [17:41:22:380]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:380]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\WUDFUpdate_01009.dll,,)
    MSI (s) (0C:98) [17:41:22:381]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:382]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\kinectaudioarray.inf,,)
    MSI (s) (0C:98) [17:41:22:383]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:383]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\kinect.cat,,)
    MSI (s) (0C:98) [17:41:22:385]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:387]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:387]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\)
    MSI (s) (0C:98) [17:41:22:388]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\WINUSBCoInstaller.dll,,)
    MSI (s) (0C:98) [17:41:22:389]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:390]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\wdfcoinstaller01009.dll,,)
    MSI (s) (0C:98) [17:41:22:391]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:392]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\WUDFUpdate_01009.dll,,)
    MSI (s) (0C:98) [17:41:22:393]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:393]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\kinectaudio.inf,,)
    MSI (s) (0C:98) [17:41:22:395]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:395]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\kinect.cat,,)
    MSI (s) (0C:98) [17:41:22:397]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:399]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:401]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:403]: Executing op: ActionStart(Name=StopServices,Description=Stopping services,Template=Service: [1])
    MSI (s) (0C:98) [17:41:22:403]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)
    MSI (s) (0C:98) [17:41:22:403]: Executing op: ComponentUnregister(ComponentId={C091CB82-7184-45F1-B618-C1526D8B49D0},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:403]: Executing op: ComponentUnregister(ComponentId={3D1C6DAF-1F21-4DAC-8727-CDAF3946AB20},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:404]: Executing op: ComponentUnregister(ComponentId={D73B969A-D923-4AF5-B345-2F93B1D707FC},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:404]: Executing op: ComponentUnregister(ComponentId={AF886CBA-AC7C-4C9D-9DB8-A146D20F775D},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:404]: Executing op: ComponentUnregister(ComponentId={6D6CF6FC-A904-4077-ADAE-D4C45A23AFD3},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:404]: Executing op: ComponentUnregister(ComponentId={D04FFF79-DB88-4FBC-B540-3FBF0239216E},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (0C:98) [17:41:22:404]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (0C:98) [17:41:22:404]: Error in rollback skipped.	Return: 5
    MSI (s) (0C:98) [17:41:22:406]: Note: 1: 2318 2:  
    MSI (s) (0C:98) [17:41:22:407]: No System Restore sequence number for this installation.
    MSI (s) (0C:98) [17:41:22:407]: Unlocking Server
    MSI (s) (0C:98) [17:41:22:408]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 17:41:22: INSTALL. Return value 3.
    === Logging stopped: 3/19/2013  17:41:22 ===
    MSI (s) (0C:98) [17:41:22:408]: Note: 1: 1708 
    MSI (s) (0C:98) [17:41:22:408]: Note: 1: 2205 2:  3: Error 
    MSI (s) (0C:98) [17:41:22:408]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708 
    MSI (s) (0C:98) [17:41:22:408]: Note: 1: 2205 2:  3: Error 
    MSI (s) (0C:98) [17:41:22:408]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
    MSI (s) (0C:98) [17:41:22:408]: Product: Kinect for Windows Drivers v1.7 -- Installation failed.
    
    MSI (s) (0C:98) [17:41:22:408]: Windows Installer installed the product. Product Name: Kinect for Windows Drivers v1.7. Product Version: 1.7.0.529. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
    
    MSI (s) (0C:98) [17:41:22:410]: Deferring clean up of packages/files, if any exist
    MSI (s) (0C:98) [17:41:22:410]: MainEngineThread is returning 1603
    MSI (s) (0C:48) [17:41:22:411]: RESTART MANAGER: Session closed.
    MSI (s) (0C:48) [17:41:22:411]: No System Restore sequence number for this installation.
    MSI (s) (0C:48) [17:41:22:416]: User policy value 'DisableRollback' is 0
    MSI (s) (0C:48) [17:41:22:416]: Machine policy value 'DisableRollback' is 0
    MSI (s) (0C:48) [17:41:22:416]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (0C:48) [17:41:22:416]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (0C:48) [17:41:22:416]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (0C:48) [17:41:22:417]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (0C:48) [17:41:22:417]: Restoring environment variables
    MSI (s) (0C:48) [17:41:22:417]: Destroying RemoteAPI object.
    MSI (s) (0C:94) [17:41:22:417]: Custom Action Manager thread ending.
    MSI (c) (3C:B4) [17:41:22:420]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (3C:B4) [17:41:22:420]: MainEngineThread is returning 1603
    === Verbose logging stopped: 3/19/2013  17:41:22 ===
    

    Thanks for helping

    Tuesday, March 19, 2013 10:45 PM

Answers

All replies

  • Looks like the driver failed to install.

    can you please try the following steps and see whether they work for you?

    1. disconnect the Kinect devices from your machine
    2. clean up C:\ProgramData\Package Cache\ directory
    3. reboot machine and install v1.7 SDK again
    Wednesday, March 20, 2013 1:27 AM
  • I tried your suggestion but everything remain the same. I suspect their might be some left over from my last version of SDK. I tried several SDK versions, but only 1.5 can be installed. Any suggestion?

    Wednesday, March 20, 2013 2:04 AM
  • Thank you for the information. Looks like some old stuff prevent the new version setup.

    Can you please try the following steps?

    Precondition:

    1. Disconnect all Kinect devices.
    2. Close the diagnostices tool such as "Process Explorer" if it is opened.

    Steps:

    1. Install v1.5 SDK and make sure the setup complete.
    2. Run Microsoft FixIt tool @ http://support.microsoft.com/mats/Program_Install_and_Uninstall
    3. Choose "Detect problems and let me select solutions"
    4. Choose "Uninstalling"
    5. Select "Kinect For Windows Drivers V1.5" from the program list
    6. Select Next and uninstall it.
    7. Once the uninstallation completes, try to install the latest v1.7 SDK.
    Wednesday, March 20, 2013 7:10 AM
  • Problem preserves:
    [187C:1998][2013-03-20T12:32:32]: Burn v3.6.2221.0, path: D:\Users\wsz\Downloads\KinectSDK-v1.7-Setup.exe, cmdline: ''
    [187C:1998][2013-03-20T12:32:32]: Setting string variable 'WixBundleName' to value '(null)'
    [187C:1998][2013-03-20T12:32:32]: Setting string variable 'WixBundleLog' to value 'D:\Users\wsz\Temp\Setup_20130320123232.log'
    [187C:1998][2013-03-20T12:32:32]: Setting string variable 'WixBundleOriginalSource' to value 'D:\Users\wsz\Downloads\KinectSDK-v1.7-Setup.exe'
    [187C:1998][2013-03-20T12:32:32]: Loading managed bootstrapper application.
    [187C:1998][2013-03-20T12:32:33]: Detect 12 packages
    [187C:1998][2013-03-20T12:32:33]: Setting string variable 'Netfx4ClientVersion' to value '4.0.30319'
    [187C:1998][2013-03-20T12:32:33]: Setting string variable 'VCRTx64Installed' to value '1'
    [187C:1998][2013-03-20T12:32:33]: Setting string variable 'Netfx4x64ClientVersion' to value '4.0.30319'
    [187C:1998][2013-03-20T12:32:33]: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\10.0\VC\Runtimes\x86'
    [187C:1998][2013-03-20T12:32:33]: Setting string variable 'VCRedistx64Installed' to value '1'
    [187C:1998][2013-03-20T12:32:33]: Setting string variable 'VCRedistx86Installed' to value '1'
    [187C:1998][2013-03-20T12:32:33]: Condition 'Netfx4ClientVersion AND (NOT VersionNT64 OR Netfx4x64ClientVersion)' evaluates to true.
    [187C:1998][2013-03-20T12:32:33]: Detected package: Netfx4Client, state: Present, cached: No
    [187C:1998][2013-03-20T12:32:33]: Condition 'VCRTx86Installed OR VCRedistx86Installed' evaluates to true.
    [187C:1998][2013-03-20T12:32:33]: Detected package: VCRTx86, state: Present, cached: No
    [187C:1998][2013-03-20T12:32:33]: Condition 'VCRTx64Installed OR VCRedistx64Installed' evaluates to true.
    [187C:1998][2013-03-20T12:32:33]: Detected package: VCRTx64, state: Present, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: SpeechRTx86, state: Present, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: SpeechRTx64, state: Present, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: enUSLangPack, state: Absent, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: x64Drivers, state: Absent, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: x64Runtime, state: Absent, cached: Yes
    [187C:1998][2013-03-20T12:32:33]: Detected package: x64SDK, state: Absent, cached: Yes
    [187C:1998][2013-03-20T12:32:33]: Detected package: x86Drivers, state: Absent, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: x86Runtime, state: Absent, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detected package: x86SDK, state: Absent, cached: No
    [187C:1998][2013-03-20T12:32:33]: Detect complete, result: 0x0
    [187C:1998][2013-03-20T12:32:35]: Plan 12 packages, action: Install
    [187C:1998][2013-03-20T12:32:35]: Planned package: Netfx4Client, state: Present, default requested: Present, ux requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Planned package: VCRTx86, state: Present, default requested: Present, ux requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'VersionNT64' evaluates to true.
    [187C:1998][2013-03-20T12:32:35]: Planned package: VCRTx64, state: Present, default requested: Present, ux requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Planned package: SpeechRTx86, state: Present, default requested: Present, ux requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'VersionNT64' evaluates to true.
    [187C:1998][2013-03-20T12:32:35]: Planned package: SpeechRTx64, state: Present, default requested: Present, ux requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleLog_enUSLangPack' to value 'D:\Users\wsz\Temp\Setup_20130320123232_0_enUSLangPack.log'
    [187C:1998][2013-03-20T12:32:35]: Planned package: enUSLangPack, state: Absent, default requested: Present, ux requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'VersionNT64' evaluates to true.
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleLog_x64Drivers' to value 'D:\Users\wsz\Temp\Setup_20130320123232_1_x64Drivers.log'
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleRollbackLog_x64Drivers' to value 'D:\Users\wsz\Temp\Setup_20130320123232_1_x64Drivers_rollback.log'
    [187C:1998][2013-03-20T12:32:35]: Planned package: x64Drivers, state: Absent, default requested: Present, ux requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'VersionNT64' evaluates to true.
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleLog_x64Runtime' to value 'D:\Users\wsz\Temp\Setup_20130320123232_2_x64Runtime.log'
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleRollbackLog_x64Runtime' to value 'D:\Users\wsz\Temp\Setup_20130320123232_2_x64Runtime_rollback.log'
    [187C:1998][2013-03-20T12:32:35]: Planned package: x64Runtime, state: Absent, default requested: Present, ux requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: Yes, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'VersionNT64' evaluates to true.
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleLog_x64SDK' to value 'D:\Users\wsz\Temp\Setup_20130320123232_3_x64SDK.log'
    [187C:1998][2013-03-20T12:32:35]: Setting string variable 'WixBundleRollbackLog_x64SDK' to value 'D:\Users\wsz\Temp\Setup_20130320123232_3_x64SDK_rollback.log'
    [187C:1998][2013-03-20T12:32:35]: Planned package: x64SDK, state: Absent, default requested: Present, ux requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: Yes, dependency: Register
    [187C:1998][2013-03-20T12:32:35]: Condition 'NOT VersionNT64' evaluates to false.
    [187C:1998][2013-03-20T12:32:35]: Planned package: x86Drivers, state: Absent, default requested: Absent, ux requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
    [187C:1998][2013-03-20T12:32:35]: Condition 'NOT VersionNT64' evaluates to false.
    [187C:1998][2013-03-20T12:32:35]: Planned package: x86Runtime, state: Absent, default requested: Absent, ux requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
    [187C:1998][2013-03-20T12:32:35]: Condition 'NOT VersionNT64' evaluates to false.
    [187C:1998][2013-03-20T12:32:35]: Planned package: x86SDK, state: Absent, default requested: Absent, ux requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
    [187C:1998][2013-03-20T12:32:35]: Plan complete, result: 0x0
    [187C:1998][2013-03-20T12:32:35]: Apply begin
    [1B38:1B28][2013-03-20T12:32:36]: Caching executable from: 'D:\Users\wsz\Temp\{3b3ac1dc-58d3-4490-af51-0c99b2a09156}\.be\KinectSDK-v1.7-Setup.exe' to: 'C:\ProgramData\Package Cache\{3b3ac1dc-58d3-4490-af51-0c99b2a09156}\KinectSDK-v1.7-Setup.exe'
    [1B38:1B28][2013-03-20T12:32:36]: Registering bundle dependency key: {3b3ac1dc-58d3-4490-af51-0c99b2a09156}, version 1.7.0.529
    [1B38:1A64][2013-03-20T12:32:36]: Moving payload from working path 'D:\Users\wsz\Temp\{3b3ac1dc-58d3-4490-af51-0c99b2a09156}\enUSLangPack' to path 'C:\ProgramData\Package Cache\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336\MSKinectLangPack_enUS.msi'
    [1B38:1A64][2013-03-20T12:32:36]: Moving payload from working path 'D:\Users\wsz\Temp\{3b3ac1dc-58d3-4490-af51-0c99b2a09156}\x64Drivers' to path 'C:\ProgramData\Package Cache\{075687FF-27E5-4713-9E1A-704B768811D3}v1.7.0.529\KinectDrivers-v1.7-x64.WHQL.msi'
    [1B38:1B28][2013-03-20T12:32:36]: Applying package: enUSLangPack, action: Install, path: C:\ProgramData\Package Cache\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336\MSKinectLangPack_enUS.msi, arguments: '(null)'
    [1B38:1B28][2013-03-20T12:32:38]: Applying package: x64Drivers, action: Install, path: C:\ProgramData\Package Cache\{075687FF-27E5-4713-9E1A-704B768811D3}v1.7.0.529\KinectDrivers-v1.7-x64.WHQL.msi, arguments: '(null)'
    [1B38:1B28][2013-03-20T12:32:38]: Error 0x80070643: Failed to install MSI package.
    [1B38:1B28][2013-03-20T12:32:38]: Error 0x80070643: Failed to execute MSI package.
    [187C:1998][2013-03-20T12:32:38]: Error 0x80070643: Failed to configure per-machine MSI package.
    [187C:1998][2013-03-20T12:32:38]: Error 0x80070643: Failed to execute MSI package.
    [1B38:1B28][2013-03-20T12:32:38]: Removing cached package: {075687FF-27E5-4713-9E1A-704B768811D3}v1.7.0.529, from path: C:\ProgramData\Package Cache\{075687FF-27E5-4713-9E1A-704B768811D3}v1.7.0.529\
    [1B38:1B28][2013-03-20T12:32:38]: Removing cached package: {8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336, from path: C:\ProgramData\Package Cache\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336\
    [187C:1998][2013-03-20T12:32:38]: Error 0x80070643: Failed to execute apply.
    [1B38:1B28][2013-03-20T12:32:38]: Removing bundle dependency key: {3b3ac1dc-58d3-4490-af51-0c99b2a09156}
    [1B38:1B28][2013-03-20T12:32:38]: Removing cached bundle: {3b3ac1dc-58d3-4490-af51-0c99b2a09156}, from path: C:\ProgramData\Package Cache\{3b3ac1dc-58d3-4490-af51-0c99b2a09156}\
    [187C:1998][2013-03-20T12:32:38]: Apply complete, result: 0x80070643 restart: No
    [187C:1998][2013-03-20T12:32:42]: Shutting down, exit code: 0x0
    

    Any other idea what might happened?
    Wednesday, March 20, 2013 5:43 PM
  • Can you paste the new log 'D:\Users\wsz\Temp\Setup_20130320123232_1_x64Drivers.log'?
    Thursday, March 21, 2013 12:40 AM
  • The entire log is too long. Here is part of it.
    DIFXAPP: ENTER: InstallDriverPackages()
    DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
    DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\'.
    DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0xF.
    DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Kinect for Windows Drivers v1.7'.
    DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Microsoft Corporation'.
    DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-278209675-3056972545-1867511324-1000'.
    DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-278209675-3056972545-1867511324-1000\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{D04FFF79-DB88-4FBC-B540-3FBF0239216E} (User's SID: 'S-1-5-21-278209675-3056972545-1867511324-1000') ...
    DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
    DIFXAPP: WARNING:DRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
    DIFXAPP: INFO:   Installing INF file 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf' (Plug and Play).
    DIFXAPP: INFO:   Could not open file C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf. (Error code 0xE0000100: The style of the INF is different than what was requested.)
    DIFXAPP: ERROR:  PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)
    DIFXAPP: INFO:   Attempting to rollback ...
    DIFXAPP: INFO:   No devices to rollback
    DIFXAPP: INFO:   Successfully removed '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}' from reference list of driver store entry 'C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf'
    DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0x3EE)
    DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf'
    DIFXAPP: ERROR: InstallDriverPackages failed with error 0x3EE
    DIFXAPP: RETURN: InstallDriverPackages() 1006 (0x3EE)
    CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (s) (30:44) [12:32:38:660]: User policy value 'DisableRollback' is 0
    MSI (s) (30:44) [12:32:38:660]: Machine policy value 'DisableRollback' is 0
    Action ended 12:32:38: InstallFinalize. Return value 3.
    MSI (s) (30:44) [12:32:38:661]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1114924052,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (30:44) [12:32:38:661]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (30:44) [12:32:38:661]: Executing op: DialogInfo(Type=1,Argument=Kinect for Windows Drivers v1.7)
    MSI (s) (30:44) [12:32:38:661]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (30:44) [12:32:38:661]: Executing op: ActionStart(Name=MsiInstallDrivers,,)
    MSI (s) (30:44) [12:32:38:661]: Executing op: ProductInfo(ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},ProductName=Kinect for Windows Drivers v1.7,PackageName=KinectDrivers-v1.7-x64.WHQL.msi,Language=1033,Version=17235968,Assignment=1,ObsoleteArg=0,ProductIcon=icon.ico,,PackageCode={6FA49EE4-B3C1-405F-A373-88A35955BA52},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    MSI (s) (30:44) [12:32:38:662]: Executing op: ActionStart(Name=MsiRollbackInstall,,)
    MSI (s) (30:44) [12:32:38:662]: Executing op: CustomActionRollback(Action=MsiRollbackInstall,ActionType=3329,Source=BinaryData,Target=RollbackInstall,CustomActionData=2.12{D04FFF79-DB88-4FBC-B540-3FBF0239216E}152Kinect for Windows Drivers v1.7Microsoft Corporation)
    MSI (s) (30:AC) [12:32:38:674]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3A77.tmp, Entrypoint: RollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
    DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{D04FFF79-DB88-4FBC-B540-3FBF0239216E}'.
    DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0xF.
    DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
    DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Kinect for Windows Drivers v1.7'.
    DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Microsoft Corporation'.
    DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-278209675-3056972545-1867511324-1000'.
    DIFXAPP: INFO: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
    DIFXAPP: ERROR: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    CustomAction MsiRollbackInstall returned actual error code 1603 but will be translated to success due to continue marking
    MSI (s) (30:44) [12:32:38:680]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1],  Directory: [9],  Size: [6])
    MSI (s) (30:44) [12:32:38:680]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Service\)
    MSI (s) (30:44) [12:32:38:680]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Service\UAC.bin,,)
    MSI (s) (30:44) [12:32:38:682]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:682]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Service\KinectManagementService.exe,,)
    MSI (s) (30:44) [12:32:38:684]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:685]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:686]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\)
    MSI (s) (30:44) [12:32:38:686]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\WINUSBCoInstaller.dll,,)
    MSI (s) (30:44) [12:32:38:687]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:688]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\wdfcoinstaller01009.dll,,)
    MSI (s) (30:44) [12:32:38:689]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:689]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\WUDFUpdate_01009.dll,,)
    MSI (s) (30:44) [12:32:38:691]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:691]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\kinectsecurity.inf,,)
    MSI (s) (30:44) [12:32:38:693]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:693]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\KinectSecurity\kinect.cat,,)
    MSI (s) (30:44) [12:32:38:694]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:697]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:697]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\)
    MSI (s) (30:44) [12:32:38:697]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\WINUSBCoInstaller.dll,,)
    MSI (s) (30:44) [12:32:38:699]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:699]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\wdfcoinstaller01009.dll,,)
    MSI (s) (30:44) [12:32:38:700]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:700]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\WUDFUpdate_01009.dll,,)
    MSI (s) (30:44) [12:32:38:702]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:702]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\kinectdevice.inf,,)
    MSI (s) (30:44) [12:32:38:704]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:704]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Device\kinect.cat,,)
    MSI (s) (30:44) [12:32:38:705]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:707]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:708]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\)
    MSI (s) (30:44) [12:32:38:708]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\WINUSBCoInstaller.dll,,)
    MSI (s) (30:44) [12:32:38:709]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:709]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\wdfcoinstaller01009.dll,,)
    MSI (s) (30:44) [12:32:38:711]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:711]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\WUDFUpdate_01009.dll,,)
    MSI (s) (30:44) [12:32:38:713]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:713]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.sys,,)
    MSI (s) (30:44) [12:32:38:714]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:714]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf,,)
    MSI (s) (30:44) [12:32:38:716]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:716]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinect.cat,,)
    MSI (s) (30:44) [12:32:38:717]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:719]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:720]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\)
    MSI (s) (30:44) [12:32:38:720]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\WINUSBCoInstaller.dll,,)
    MSI (s) (30:44) [12:32:38:721]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:721]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\wdfcoinstaller01009.dll,,)
    MSI (s) (30:44) [12:32:38:723]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:723]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\WUDFUpdate_01009.dll,,)
    MSI (s) (30:44) [12:32:38:725]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:725]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\kinectaudioarray.inf,,)
    MSI (s) (30:44) [12:32:38:726]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:726]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\AudioArray\kinect.cat,,)
    MSI (s) (30:44) [12:32:38:728]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:730]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:730]: Executing op: SetTargetFolder(Folder=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\)
    MSI (s) (30:44) [12:32:38:730]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\WINUSBCoInstaller.dll,,)
    MSI (s) (30:44) [12:32:38:732]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:732]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\wdfcoinstaller01009.dll,,)
    MSI (s) (30:44) [12:32:38:733]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:734]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\WUDFUpdate_01009.dll,,)
    MSI (s) (30:44) [12:32:38:735]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:735]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\kinectaudio.inf,,)
    MSI (s) (30:44) [12:32:38:737]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:737]: Executing op: FileRemove(,FileName=C:\Program Files\Microsoft Kinect Drivers\Drivers\Audio\kinect.cat,,)
    MSI (s) (30:44) [12:32:38:738]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:740]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:742]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:744]: Executing op: ActionStart(Name=StopServices,Description=Stopping services,Template=Service: [1])
    MSI (s) (30:44) [12:32:38:744]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)
    MSI (s) (30:44) [12:32:38:744]: Executing op: ComponentUnregister(ComponentId={C091CB82-7184-45F1-B618-C1526D8B49D0},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:744]: Executing op: ComponentUnregister(ComponentId={3D1C6DAF-1F21-4DAC-8727-CDAF3946AB20},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:745]: Executing op: ComponentUnregister(ComponentId={D73B969A-D923-4AF5-B345-2F93B1D707FC},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:745]: Executing op: ComponentUnregister(ComponentId={AF886CBA-AC7C-4C9D-9DB8-A146D20F775D},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:745]: Executing op: ComponentUnregister(ComponentId={6D6CF6FC-A904-4077-ADAE-D4C45A23AFD3},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:745]: Executing op: ComponentUnregister(ComponentId={D04FFF79-DB88-4FBC-B540-3FBF0239216E},ProductKey={075687FF-27E5-4713-9E1A-704B768811D3},BinaryType=1,)
    MSI (s) (30:44) [12:32:38:745]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (30:44) [12:32:38:745]: Error in rollback skipped.	Return: 5
    MSI (s) (30:44) [12:32:38:747]: Note: 1: 2318 2:  
    MSI (s) (30:44) [12:32:38:748]: No System Restore sequence number for this installation.
    MSI (s) (30:44) [12:32:38:748]: Unlocking Server
    MSI (s) (30:44) [12:32:38:748]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 12:32:38: INSTALL. Return value 3.
    === Logging stopped: 3/20/2013  12:32:38 ===
    MSI (s) (30:44) [12:32:38:749]: Note: 1: 1708 
    MSI (s) (30:44) [12:32:38:749]: Note: 1: 2205 2:  3: Error 
    MSI (s) (30:44) [12:32:38:749]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708 
    MSI (s) (30:44) [12:32:38:749]: Note: 1: 2205 2:  3: Error 
    MSI (s) (30:44) [12:32:38:749]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
    MSI (s) (30:44) [12:32:38:749]: Product: Kinect for Windows Drivers v1.7 -- Installation failed.
    
    MSI (s) (30:44) [12:32:38:749]: Windows Installer installed the product. Product Name: Kinect for Windows Drivers v1.7. Product Version: 1.7.0.529. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
    
    MSI (s) (30:44) [12:32:38:750]: Deferring clean up of packages/files, if any exist
    MSI (s) (30:44) [12:32:38:750]: MainEngineThread is returning 1603
    MSI (s) (30:04) [12:32:38:751]: RESTART MANAGER: Session closed.
    MSI (s) (30:04) [12:32:38:751]: No System Restore sequence number for this installation.
    MSI (s) (30:04) [12:32:38:756]: User policy value 'DisableRollback' is 0
    MSI (s) (30:04) [12:32:38:756]: Machine policy value 'DisableRollback' is 0
    MSI (s) (30:04) [12:32:38:756]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (30:04) [12:32:38:756]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (30:04) [12:32:38:756]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (30:04) [12:32:38:756]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (30:04) [12:32:38:756]: Restoring environment variables
    MSI (s) (30:04) [12:32:38:757]: Destroying RemoteAPI object.
    MSI (s) (30:50) [12:32:38:757]: Custom Action Manager thread ending.
    MSI (c) (38:40) [12:32:38:759]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (38:40) [12:32:38:760]: MainEngineThread is returning 1603
    === Verbose logging stopped: 3/20/2013  12:32:38 ===
    

    Basically, nothing has changed comparing to my first install
    Thursday, March 21, 2013 1:44 PM
  • Which version of Windows are you installing on? I am a bit concerned by these lines:

    DIFXAPP: WARNING:DRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
    DIFXAPP
    : INFO:   Installing INF file 'C:\Program Files\Microsoft Kinect Drivers\Drivers\Camera\kinectcamera.inf' (Plug and Play).
    DIFXAPP
    : INFO:   Could not open file C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf. (Error code 0xE0000100: The style of the INF is different than what was requested.)
    DIFXAPP
    : ERROR:  PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)

    Thursday, March 21, 2013 10:19 PM
  • On Windows 7 Ultimate. C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf does exist on my computer, but it is size 0 KB and protected by SYSTEM.
    Thursday, March 21, 2013 10:38 PM
  • Do you have any third party security software installed that may be doing active file scanning? It may be interfering with the install of the file. You can use a tool such as Process Monitor(http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx) and see if there are any file writing failures.

    Uninstall all previous version of the SDK and drivers and unplug the device from the system. Reboot and ensure there are no more Microsoft Kinect folders. Disable any active security software and try the install again.

    Thursday, March 21, 2013 10:54 PM
  • I dont have any 3rd party security software on my system and I cannot see any file writing failures during installation. Any other suggestion?
    Friday, March 22, 2013 1:01 PM
  • Just to confirm, you are logged in as the Administrator account for this system and have no group policies applied that would prevent you from installing to the Windows folder?

    Can you save the Process Monitor log file and make that available? If you are new to this tool, here is a pointer to how to use this tool:

    http://blogs.technet.com/b/askperf/archive/2007/06/01/troubleshooting-with-process-monitor.aspx

    If you still need assistance, you may have to open a support case so someone can have a look at the system to determine why this file is not getting written correctly.

    http://support.microsoft.com/selectindex/?target=assistance
    - select Kinect for Windows SDK

    Friday, March 22, 2013 5:29 PM
  • I tried process monitor and I try to search for the file operation to C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf. Here is the only thing I can find.

    Date & Time:	3/22/2013 2:28:40 PM
    Event Class:	File System
    Operation:	QueryDirectory
    Result:	SUCCESS
    Path:	C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\kinectcamera.inf
    TID:	8064
    Duration:	0.0000079
    Filter:	kinectcamera.inf
    1:	kinectcamera.inf
    

    Apparently, the installer is not trying to create this file. Instead it finds an illegal empty file without overwritting. Do you know how to solve this program? Should I just delete this file? Do you know how to delete file protected with SYSTEM permission?

    Thanks

    Friday, March 22, 2013 7:39 PM
  • At this point that may be your only option. Be sure the device is disconnected so the files are not in use and you may need to be in safe mode. Did you have any previous versions of the SDK installed prior to installing this one?


    Friday, March 22, 2013 10:28 PM
  • I used to have 1.5 installed but it is fully uninstalled (Microsoft Kinect SDK folder is gone). I tried 1.6 version but it is not installing as 1.7.

    Do you know how to remove folders under Windows folder? It need SYSTEM account and its permission cannot be changed. I tried safe mode as well but it is not working.

    Thanks

    Friday, March 22, 2013 10:45 PM
  • Backup any important documents at this point. The preferred and supported method would be to try a restore point when it was working. Uninstall the v1.5 SDK/drivers/toolkit and install v1.7. If this is not working, you may need to do a system restore.

    The unsupported method, would be to take ownership of the folder and delete it. Understand that messing around in the Windows folder could lead to undefined behavior and could leave you in an undesirable state. Proceed with caution.

    Take Ownership of a File or Folder
    http://technet.microsoft.com/en-us/library/cc753659.aspx

    Friday, March 22, 2013 11:09 PM
  • I tried the approach of deleting

    C:\Windows\System32\DriverStore\FileRepository\kinectcamera.inf_amd64_neutral_f56ece27bcf1af86\

    but the installer still trying to look for this directory and setup will fail again. Do you know why this is happening?

    Is it really to VISTA flag? I might just stay with 1.5 driver instead.

    Friday, March 22, 2013 11:42 PM
  • You could be running some compatibility mode, but without knowing how you got into this state or getting access to your system it would be difficult to know. To use the 1.7 SDK you will need the updated driver/runtime as part of the 1.7 SDK download.

    Following Baoxi instructions of cleaning the system and ensuring the device *IS NOT CONNECTED* during the installation and uninstall. If you need further assistance, you will need to open a support case.


    Saturday, March 23, 2013 12:16 AM
  • I am getting this same error.  Was this ever resolved?

    Frank the Kinect Developer

    Friday, August 9, 2013 5:53 PM
  • same problem in win8.1,can't be solved
    Thursday, November 13, 2014 3:14 PM