Problem with built-in camera app and any using camera apps in 8.1 RRS feed

  • Question

  • Hi everybody!!

    In Twitter @WinPhoneSupport suggested me to post here. My problem came with the 8.1 update. I have a Lumia 925 and at this moment, any app with camera works.

    The built-in camera app never opens. The screen of the phone always returns to the app menu when I try to use this app. Nokia camera, camera360, Nokia panorama,... no app has access to the camera.

    Other apps with photo feature work when not using the camera feature, but when I want use it the app crashes.

    It's impossible to install Photosynth because "The app uses a feature not available on your phone". This feature is the camera.

    In the center of notifications, the camera icon is always colored. It's as if the camera was open.

    I have other problems too. For example, at this moment I checked whatsapp crashes when I try to record a voice messagge. And Runstastic closes when I press "start".

    I tried to fix it. I had a camera reset, soft reset and hard reset, but nothing works. It's really disheartening. 

    In OS 8.0 everything worked right.


    Thank you very much in advance.

    Saturday, July 19, 2014 12:38 PM