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Malformed Configuration Database Name After Applying Cumulative Update for SharePoint 2013 RRS feed

  • Question

  • I installed the July 2019 cu for a SharePoint 2013 farm recently, and after I did so, I could no longer connect to my sql server configuration database to run psconfig.  I received the following error message.

    An exception of type System.Data.SqlClient.SqlException was thrown......  The server was not found or was not accessible.

    Research showed that the sql server name had been renamed to include quotes and spaces.  We found this blog post below discussing the issue:

    https://blog.netnerds.net/2011/08/sharepoint-2010-malformed-configuration-database-name-after-update-causes-exception/

    I hesitated to reconstruct my config db, so I simply disconnected the config db and then reconnected the config db.  It took a couple of hours and everything came back up ok.

    I am wondering what I could have done to cause this issue or prevent the problem from reoccurring.


    Teresa Ives

    Tuesday, August 6, 2019 5:10 PM

Answers

  • Hi Teresa,

    I'm checking how it is going on with this issue.

    Please remember to update this thread if you have any progress.

    If you find any replies helpful to you, please remember to mark them as answers.

    Thank you for your understanding.

    Best regards,

    Chelsea Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Monday, August 12, 2019 1:14 AM

All replies

  • Hi Teresa,

    We Just installed July CU in one of our farm and it went pretty smoothly and everything seems working fine. i don't see any issue that causes. check the below article for that CU.

    https://blog.stefan-gossner.com/2019/07/09/july-2019-cu-for-sharepoint-2013-product-family-is-available-for-download/

    Not sure, how did you get that error though !!

    Thanks & Regards,


    sharath aluri

    Tuesday, August 6, 2019 6:14 PM
  • Hi Teresa,

    There are multiple reasons for this issue to occur. It is best practice to check ULS logs or Event viewer for any possible detailed error message on this issue when it occurs.

    Thankfully, you have found a workable method and resolved this issue.

    Here’s an article of troubleshooting steps for this issue for your reference.

    SharePoint 2013: Troubleshooting - Cannot Connect to the Configuration Database.

    https://social.technet.microsoft.com/wiki/contents/articles/6545.sharepoint-2013-troubleshooting-cannot-connect-to-the-configuration-database.aspx

    Best regards,

    Chelsea Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Wednesday, August 7, 2019 5:43 AM
  • Hi Teresa,

    I'm checking how it is going on with this issue.

    Please remember to update this thread if you have any progress.

    If you find any replies helpful to you, please remember to mark them as answers.

    Thank you for your understanding.

    Best regards,

    Chelsea Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Monday, August 12, 2019 1:14 AM
  • Thank you for your suggestions.  I was able to resolve this issue before posting, but it appears from the responses that the issue can be random.  I will go ahead and close this  post.

    Teresa Ives

    Monday, August 12, 2019 2:19 PM