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error 1402 microsoft office RRS feed

  • Question

  • I cannot uninistall or reinstall my microsoft office 2003.I keep getting a long error message that starts with "erroe 1402 setup cannot open register key.

    can anyone help me to fix?

    Thursday, December 22, 2011 1:26 AM

All replies

  • you must be having registry permission problems. There two things that you can try

    1. Download subinacl.exe and reset permission on the PC and run the following commands from the directory containing subinacl.exe

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=23510 

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f

    2. download Procmon and monitor the registry entries that being accessed and determine the problems

    http://technet.microsoft.com/en-us/sysinternals/bb896645


    Regards zizebra http://auction.joyoustimes.net
    Friday, December 23, 2011 9:20 AM
  • Hi,

    wrong forum for Office product support.

    But the last post should answered your question.

    Best regards 


    RPA
    Saturday, December 24, 2011 2:06 PM