failed to load database information. Error in file RRS feed

  • Question

  • User-1881192663 posted

    Hi All,

    I created a new report in Crystal Reports 2008.  As usual, I can view the output of it properly from my development system.  But when deployed on Windows server 2008, with Crystal Reports Runtime SP2, the system is throwing the following error:

    failed to load database information.  Error in file

    My development machine OS is Windows XP 32 bit, Server OS is Windows Server 2008 64 bit.

    Does anybody has a solution to it.

    Thanks in advance.

    Tuesday, January 15, 2013 8:54 AM

All replies

  • User1196771204 posted

    hi there,

    this looks like an issue on your database. Are you able to connect to your database from a non-report site? 

    Monday, February 4, 2013 2:05 AM
  • User-578610739 posted

    Hi Raoofahmedkhan,





    Monday, February 4, 2013 5:25 AM