Emails sent from MVC goes to spam

Question

User158949238 posted

Hi,

I just launched a new website with godaddy windows hosting (plesk).
I'm trying to send emails when the user register.
The emails goes to spam, and i think it because of my smtp server.

Web.config code:

 <mailSettings>
      <smtp from="[e-mail]">
        <network host="relay-hosting.secureserver.net" port="25" enableSsl="false" />
      </smtp>
    </mailSettings>

Anyone knows what should I do?

Answer 1

User1120430333 posted
What device spam filter are you talking about?

Answer 2

User158949238 posted

The mail just goes straight to spam instead of the inbox.
I didn't understand what you mean by device spam...

Answer 3

User-474980206 posted

this how spam filter work. They check the from address matches the mail record, and the server is not blacklisted. 

You might be able fix with a SPF record setup.

https://pk.godaddy.com/help/add-an-spf-record-19218

Answer 4

User158949238 posted

Hi,
I tried that and it did not work Straight away, should I give it some time to refresh?
I added this:

v=spf1 mx -all

Maybe I should add other TXT?

Answer 5

User-474980206 posted

assuming 

ripo-planner.com

is the sender, its does not have a mx record, so it spam by default.

Answer 6

User158949238 posted

[e-mail] 

is a email open in the godaddy services- ofiice 365,

Is that is the sender?

Answer 7

User1686398519 posted

Hi oferezr,

I found a solution in this link, you can refer to it.

GoDaddy's SPF records are: 

• Workspace: v=spf1 mx include:secureserver.net -all
• Office365: v=spf1 a mx ptr include:secureserver.net ~all
• cPanel: v=spf1 include:spf.protection.outlook.com -all

Best Regards,

YihuiSun

Answer 8

User158949238 posted

Hi, thank you for the reponse.

I think I tried that already but I will add that DNS recored again and let it refresh for a day, then I will tell you if it worked.

EDIT:

As YihuiSun siad i added the DNS recored to the domain. The problem was that I had more thn one spf recored, I deleted all other spf recoreds and emails stop getting to spam folder.

The correct spf TXT record:

Office365: v=spf1 a mx ptr include:secureserver.net ~all