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.NET Framework 4.7.2 unable to install - catastrophic error 0x8000ffff RRS feed

  • Question

  • Installing the .NET Framework Developer's Pack giving me a huge headache right now. I've tried following all the guides online. None seem to help. Is there anyone that could potentially help me out?

    This is the log file:

    [2ED4:2EDC][2019-07-10T09:33:01]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\brand\AppData\Local\Temp\{DBF60CB7-0BA9-44CC-ACD9-93034FF36AD2}\.cr\NDP472-DevPack-ENU.exe
    [2ED4:2EDC][2019-07-10T09:33:01]i000: Initializing numeric variable 'IgnorePendingReboot' to value '0'
    [2ED4:2EDC][2019-07-10T09:33:01]i009: Command Line: '-burn.clean.room=C:\Users\brand\Desktop\NDP472-DevPack-ENU.exe -burn.filehandle.attached=600 -burn.filehandle.self=596'
    [2ED4:2EDC][2019-07-10T09:33:01]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\brand\Desktop\NDP472-DevPack-ENU.exe'
    [2ED4:2EDC][2019-07-10T09:33:01]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\brand\Desktop\'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302.log'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'WixBundleName' to value 'Microsoft .NET Framework 4.7.2 Developer Pack'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
    [2ED4:0754][2019-07-10T09:33:02]i000: Setting version variable 'WixBundleFileVersion' to value '4.7.3081.0'
    [2ED4:2EDC][2019-07-10T09:33:02]i100: Detect begin, 5 packages
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Registry key not found. Key = 'SOFTWARE\Policies\WiX\Burn'
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition 'NOT NetFxBurnPackageCacheDirectory' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'NetFxBurnPackageCacheDirectory' to value 'C:\ProgramData\Package Cache'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'netfxfullrefresh_43_CBSValue' to value '1'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'netfxfullrefresh_43_OS_BuildNumber' to value '16299'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'NetFxFullRefresh_InstalledRelease' to value '461308'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting numeric variable 'NetFxFullRefresh_InstalledReleaseExists' to value 1
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'OSBuildNumber' to value '16299'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting string variable 'OSInstallationType' to value 'Client'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\GenericBootstrapper\14.0'
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting numeric variable 'VS2015GenericBootstrapperInstalled' to value 0
    [2ED4:2EDC][2019-07-10T09:33:02]i000: File search: wfs7886F3974B7A650CE7C1C92244670750, did not find path: C:\ProgramData\Package Cache\NetFxDevpack_FullRefreshISV_4.7.2_461833\packages\dotnetframework\NDP472-KB4054530-x86-x64-AllOS-ENU.exe
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting numeric variable 'NetFxIsvRefreshIsCached' to value 0
    [2ED4:2EDC][2019-07-10T09:33:02]i000: File search: wfsB2051303457C358B8576A6E6F250B3C4, did not find path: C:\Users\brand\Desktop\\packages\dotnetframework\NDP472-KB4054530-x86-x64-AllOS-ENU.exe
    [2ED4:2EDC][2019-07-10T09:33:02]i000: Setting numeric variable 'NetFxIsvRefreshExists' to value 0
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition 'NetFxIsvRefreshIsCached AND NetFxFullRefresh_InstalledReleaseExists AND NetFxFullRefresh_InstalledRelease >= 461833' evaluates to false.
    [2ED4:2EDC][2019-07-10T09:33:02]i101: Detected package: netfxfullrefreshisv, state: Absent, cached: None
    [2ED4:2EDC][2019-07-10T09:33:02]i101: Detected package: netfx_472mtpack.msi, state: Absent, cached: Complete
    [2ED4:2EDC][2019-07-10T09:33:02]i101: Detected package: netfx_472mtpacklp.msi, state: Absent, cached: Complete
    [2ED4:2EDC][2019-07-10T09:33:02]i101: Detected package: netfxsdk, state: Absent, cached: Complete
    [2ED4:2EDC][2019-07-10T09:33:02]i101: Detected package: netfx472_bootstrapper2015.msi, state: Absent, cached: None
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition 'CompatibilityMode = 1' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition 'RebootPending = 0 OR IgnorePendingReboot = 1' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition 'Privileged' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:02]i052: Condition '((VersionNT = v6.1 AND ServicePackLevel >= 1) OR      (VersionNT = v6.2 AND NOT (OSInstallationType = "Client")) OR      (VersionNT = v6.3) OR      (VersionNT = v10.0 AND OSBuildNumber >= 14393) OR      (VersionNT > v10.0))' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:02]i199: Detect complete, result: 0x0
    [2ED4:0754][2019-07-10T09:33:04]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
    [2ED4:2EDC][2019-07-10T09:33:04]i200: Plan begin, 5 packages, action: Install
    [2ED4:2EDC][2019-07-10T09:33:04]i052: Condition '((VersionNT <= v10.0 AND VersionNT >= v6.0) AND (NetFxFullRefresh_InstalledReleaseExists = 0 OR NetFxFullRefresh_InstalledRelease <= 461833))' evaluates to true.
    [2ED4:2EDC][2019-07-10T09:33:04]w321: Skipping dependency registration on package with no dependency providers: netfxfullrefreshisv
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'NetFx45FullLog' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_000_netfxfullrefreshisv.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleRollbackLog_netfx_472mtpack.msi' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_001_netfx_472mtpack.msi_rollback.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleLog_netfx_472mtpack.msi' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_001_netfx_472mtpack.msi.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleRollbackLog_netfx_472mtpacklp.msi' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_002_netfx_472mtpacklp.msi_rollback.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleLog_netfx_472mtpacklp.msi' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_002_netfx_472mtpacklp.msi.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleRollbackLog_netfxsdk' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_003_netfxsdk_rollback.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i000: Setting string variable 'WixBundleLog_netfxsdk' to value 'C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_003_netfxsdk.log'
    [2ED4:2EDC][2019-07-10T09:33:04]i052: Condition 'VS2015GenericBootstrapperInstalled' evaluates to false.
    [2ED4:2EDC][2019-07-10T09:33:04]i201: Planned package: netfxfullrefreshisv, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [2ED4:2EDC][2019-07-10T09:33:04]i201: Planned package: netfx_472mtpack.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [2ED4:2EDC][2019-07-10T09:33:04]i201: Planned package: netfx_472mtpacklp.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [2ED4:2EDC][2019-07-10T09:33:04]i201: Planned package: netfxsdk, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [2ED4:2EDC][2019-07-10T09:33:04]i201: Planned package: netfx472_bootstrapper2015.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2ED4:2EDC][2019-07-10T09:33:04]i299: Plan complete, result: 0x0
    [2ED4:2EDC][2019-07-10T09:33:04]i300: Apply begin
    [2ED4:2EDC][2019-07-10T09:33:04]i010: Launching elevated engine process.
    [2ED4:2EDC][2019-07-10T09:33:08]i011: Launched elevated engine process.
    [2ED4:2EDC][2019-07-10T09:33:08]i012: Connected to elevated engine.
    [2F98:2FC4][2019-07-10T09:33:08]i358: Pausing automatic updates.
    [2F98:2FC4][2019-07-10T09:33:08]i359: Paused automatic updates.
    [2F98:2FC4][2019-07-10T09:33:08]i360: Creating a system restore point.
    [2F98:2FC4][2019-07-10T09:33:08]i361: Created a system restore point.
    [2F98:2FC4][2019-07-10T09:33:08]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, options: 0x7, disable resume: No
    [2F98:2FC4][2019-07-10T09:33:09]i000: Caching bundle from: 'C:\Users\brand\AppData\Local\Temp\{5E11B85A-E981-4C5B-A686-A0EB5A10EBF0}\.be\NDP472-DevPack-ENU.exe' to: 'C:\ProgramData\Package Cache\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}\NDP472-DevPack-ENU.exe'
    [2F98:2FC4][2019-07-10T09:33:09]i320: Registering bundle dependency provider: {e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, version: 4.7.3081.0
    [2F98:2FC4][2019-07-10T09:33:09]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, resume: Active, restart initiated: No, disable resume: No
    [2F98:28FC][2019-07-10T09:33:11]i305: Verified acquired payload: netfxfullrefreshisv at path: C:\ProgramData\Package Cache\.unverified\netfxfullrefreshisv, moving to: C:\ProgramData\Package Cache\NetFxDevpack_FullRefreshISV_4.7.2_461833\packages\dotnetframework\NDP472-KB4054530-x86-x64-AllOS-ENU.exe.
    [2F98:28FC][2019-07-10T09:33:11]i304: Verified existing payload: netfx_472mtpack.msi at path: C:\ProgramData\Package Cache\{1784A8CD-F7FE-47E2-A87D-1F31E7242D0D}v4.7.03062\packages\netfxmtpack\netfx_472mtpack.msi.
    [2F98:28FC][2019-07-10T09:33:11]i304: Verified existing payload: cab2215BF3B522C1B1196F68D8659D68E28 at path: C:\ProgramData\Package Cache\{1784A8CD-F7FE-47E2-A87D-1F31E7242D0D}v4.7.03062\packages\netfxmtpack\cab1.cab.
    [2F98:28FC][2019-07-10T09:33:12]i304: Verified existing payload: netfx_472mtpacklp.msi at path: C:\ProgramData\Package Cache\{B517DBD3-B542-4FC8-9957-FFB2C3E65D1D}v4.7.03062\packages\netfxmtpacklp\enu\netfx_472mtpacklp.msi.
    [2F98:28FC][2019-07-10T09:33:13]i304: Verified existing payload: cabE90E72F52592EFDB68DE7ADCBC02E3F8 at path: C:\ProgramData\Package Cache\{B517DBD3-B542-4FC8-9957-FFB2C3E65D1D}v4.7.03062\packages\netfxmtpacklp\enu\cab1.cab.
    [2F98:28FC][2019-07-10T09:33:13]i304: Verified existing payload: netfxsdk at path: C:\ProgramData\Package Cache\{F42C96C1-746B-442A-B58C-9F0FD5F3AB8A}v4.7.03081\packages\netfxsdk\sdk_tools472.msi.
    [2F98:28FC][2019-07-10T09:33:13]i304: Verified existing payload: cabB83F114F6467A48BA842A37E0D129113 at path: C:\ProgramData\Package Cache\{F42C96C1-746B-442A-B58C-9F0FD5F3AB8A}v4.7.03081\packages\netfxsdk\sdk_tools472.cab.
    [2F98:2FC4][2019-07-10T09:33:13]i301: Applying execute package: netfxfullrefreshisv, action: Install, path: C:\ProgramData\Package Cache\NetFxDevpack_FullRefreshISV_4.7.2_461833\packages\dotnetframework\NDP472-KB4054530-x86-x64-AllOS-ENU.exe, arguments: '"C:\ProgramData\Package Cache\NetFxDevpack_FullRefreshISV_4.7.2_461833\packages\dotnetframework\NDP472-KB4054530-x86-x64-AllOS-ENU.exe" /q /x86 /x64 /norestart /skipenucheck /keepaupaused /chainingpackage "Microsoft .NET Framework 4.7.2 Developer Pack"  /log "C:\Users\brand\AppData\Local\Temp\Microsoft_.NET_Framework_4.7.2_Developer_Pack_20190710093302_000_netfxfullrefreshisv.log.html"'
    [2F98:2FC4][2019-07-10T09:36:59]e000: Error 0x8000ffff: Process returned error: 0x8000ffff
    [2F98:2FC4][2019-07-10T09:36:59]e000: Error 0x8000ffff: Failed to execute EXE package.
    [2ED4:2EDC][2019-07-10T09:36:59]e000: Error 0x8000ffff: Failed to configure per-machine EXE package.
    [2ED4:2EDC][2019-07-10T09:36:59]i319: Applied execute package: netfxfullrefreshisv, result: 0x8000ffff, restart: None
    [2ED4:2EDC][2019-07-10T09:36:59]e000: Error 0x8000ffff: Failed to execute EXE package.
    [2F98:2FC4][2019-07-10T09:36:59]i351: Removing cached package: netfxfullrefreshisv, from path: C:\ProgramData\Package Cache\NetFxDevpack_FullRefreshISV_4.7.2_461833\
    [2F98:2FC4][2019-07-10T09:36:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, resume: None, restart: None, disable resume: No
    [2F98:2FC4][2019-07-10T09:36:59]i330: Removed bundle dependency provider: {e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}
    [2F98:2FC4][2019-07-10T09:36:59]i352: Removing cached bundle: {e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, from path: C:\ProgramData\Package Cache\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}\
    [2F98:2FC4][2019-07-10T09:36:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e2b3431b-3f10-4f53-abdd-d3ff3feaa1ad}, resume: None, restart initiated: No, disable resume: No
    [2ED4:2EDC][2019-07-10T09:36:59]i399: Apply complete, result: 0x8000ffff, restart: None, ba requested restart:  No
    Please assist. It's driving me crazy.


    • Edited by br_vndon Wednesday, July 10, 2019 1:39 PM missing sentence
    Wednesday, July 10, 2019 1:38 PM

All replies

  • Hi Br_vndon,

    Welcome to the MSDN forum.

    1. Please make sure windows update is up-to-date: Tap or click on the Start button, followed by Settings. From Settings, tap or click Update & Security, Choose Windows Update from the menu on the left, then choose to update now.
    2. Disable your Anti-Virus software
    3. After updating windows, clear the %temp% folder and install the .NET Framework 4.7.2 Developer Pack as administrator.

    If this issue persist, I need your help to collect the installation log files, please download collect.exe from the link https://aka.ms/vscollect and go to %TEMP% find the file vslogs.zip, upload to https://onedrive.live.com and share the link in here.

    Best regards,

    Sara


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Thursday, July 11, 2019 6:01 AM
    Moderator
  • Hi br_vndon,

    Do you have any updates? If this issue is not solved, please feel free to let us know and we will try our best to help you analysis it.

    Best regards,

    Sara


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Tuesday, July 16, 2019 8:18 AM
    Moderator