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Not able to register key on Data Management Gateway to connect On-Premise data sources RRS feed

  • Question

  • Hi,

    I am exploring the azure data factory and creating POC for our new customer. I was able to create data gateway on my personal Laptop and able to load data from my On-premise SQL server to Azure SQL DB successfully. But when I tried to do same on my office machine I am not able to register key on data management gateway. Can you please help on this issue?

    Getting the below error message on data management gateway window.

    "The gateway has encountered an error during registration.

    The Data Management Gateway failed to connect to the cloud service to network connectivity issues. Check the network connectivity"

    I found the below error logs on window event log.

    DEBUG: Failed to get the kms token from KMS service, the gateway key is DMG@86f97c89-87f5-4786-ac54-1320721c9a2f@c94a8a56-eeef-4461-999d-819eb63ca9dd@eu@j67NUP2BU05XfHXcODzpa7PQgBWwg8S9JrifdA1aTVM=, and error code is: UnexpectedFault and activityId is: 4d91635c-6981-428a-b58d-3fd2bad899d7.

    An error occurred while sending the request. Unable to connect to the remote server A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 104.45.140.139:443

    Regards

    Kalairajan S

    Tuesday, April 25, 2017 3:25 PM

All replies

  • I had the same issue. Were you able to resolve this?
    Tuesday, October 23, 2018 5:37 PM
  • Hi Leo, Are you using V1 or V2 ?  Have your tried using ADF UI to create the integration runtime?
    • Proposed as answer by Jason_J (Azure) Wednesday, November 7, 2018 5:29 PM
    Wednesday, October 24, 2018 7:23 AM