Answered by:
computer cannot loading kinect microphone

Question
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Hi, I had installed kinect sdk and the other three speech sdks.
However,my computer just could't recognize kinect's microphone
I had tried re-install all of sdks.
Any idea that can solve?
Monday, July 25, 2011 3:25 PM
Answers
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klightshadow,
This problem is most often caused by kinect not being plugged in to external electrical power. You need to plug it both into USB port in PC AND to external electrical power. Some people have plugged into an electrical outlet and believed it was working, but upon second examination realized that the electrical outlet was not working and things worked better when switching to a different outlet.
Hope this helps,
Eddy
I'm here to help- Proposed as answer by Chris White _MSFT_Microsoft employee Monday, March 26, 2012 4:56 PM
- Marked as answer by Chris White _MSFT_Microsoft employee Tuesday, April 3, 2012 6:49 AM
Tuesday, July 26, 2011 9:14 AM
All replies
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klightshadow,
What devices do you see if you go to Device Manager, under "Microsoft Kinect" and "Sound, video and game controllers" groups?
That will help me troubleshoot better for you,
Eddy
I'm here to helpMonday, July 25, 2011 11:08 PM -
Thank you for reply my question
It's show like this picture
So, you can there is no Kinect audio or Kinect audio array
thanks for see my question, again
Tuesday, July 26, 2011 4:34 AM -
klightshadow,
This problem is most often caused by kinect not being plugged in to external electrical power. You need to plug it both into USB port in PC AND to external electrical power. Some people have plugged into an electrical outlet and believed it was working, but upon second examination realized that the electrical outlet was not working and things worked better when switching to a different outlet.
Hope this helps,
Eddy
I'm here to help- Proposed as answer by Chris White _MSFT_Microsoft employee Monday, March 26, 2012 4:56 PM
- Marked as answer by Chris White _MSFT_Microsoft employee Tuesday, April 3, 2012 6:49 AM
Tuesday, July 26, 2011 9:14 AM