Sharepoint design 2013 - workflow stuck in the middle of the processing actions RRS feed

  • Question

  • Hello folks

    I created a list for internal approval and a workflow to perform this approval.
    I have designed a workflow below that is simple one. The workflow initate the action well - Set the pending status, send an email to assign the task.

    The one who received the task can access to it.

    For Taks Status: I have removed the all default status and set 2 (Not started and Completed). when the screen is open the default status = blank

    For Task Outcome, I have removed the default one, and set Need more info/Rejected/Compliance Notified. When the contact takes action and select for example

    - Task Status = Completed

    - Task Outcome = Compliance Notified

    When clicked in Save, normally an email will autogenerated and inform about the status. But this is not happened here.

    As you can see in the screen below, the status of workflow stuck at stage name "Pending to review" and I think that the email notification was not sent, due to this status.

    Can you help me here and tell me what wrong with my workflow?

    Monday, September 30, 2019 10:41 AM