404 error on CDN endpoint

Question

From alfathlabs inc (@alfathlabs) via Twitter who tweeted us with:

"I have configured a new CDN endpoint, but I got Not Found error please check violet.azureedge.net"

The customer was referred to the content on http://aka.ms/fe810842. The customer responded and confirmed that this forum did not help. The customer has confirmed that they have been seeing a 404 error for the last 4 hours.

Tweet URL: https://twitter.com/alfathlabs/status/674871447517536257  

 Appreciate if you can advise the customer on this matter

Thanks,

@AzureSupport

Answer 1

Hello,

 

We are researching on the query and would get back to you soon on this. I apologize for the inconvenience and appreciate your time and patience in this matter.

 

Best Regards,

Kamalakar K

Answer 2

I just checked the mentioned link violet.azureedge.net and had a look at the HTTP response codes. SO the only 404 I can see is for requesting "style.css?ver=4.2.3" all the other resources seem to be ok (response codes 30x or 200). Here is a screen shot:

B/c the other resources can be retrieved from the cache, can you pls check the following things:

1. Check that CDN is configured to work with query strings (per default it will ignore query strings) as described here: https://azure.microsoft.com/en-gb/documentation/articles/cdn-query-string/ and here https://azure.microsoft.com/en-gb/documentation/articles/cdn-serve-content-from-cdn-in-your-web-application/
2. Pls check that the your style.css file is available in azure storage (and so can be uploaded to the CDN edge nodes)
3. If you think everything should be fine and you want to update the cached content on the CDN nodes you can manually purge an Azure CDN endpoint. pls have a look here https://azure.microsoft.com/en-gb/documentation/articles/cdn-purge-endpoint/

Best,Oliver

Answer 3

Hi Francis,

Where you able to fix your issue or where we able to answer your question? If one (or multiple) of the answers below helped to answer your question, please mark all of them as an answer to your question (even if the answer was not a positive one).

This will enable other forum members to immediately see which of the answers helped to resolve your issue/question.

If you still have some issues please let us know - just post your comment in this forum!

Many thanks,Oliver