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Evaluate Recommender Internal Error RRS feed

  • Question

  • Hello,

    I'm trying to build a Recommendation Engine, I'm struggling with several internal errors, first on the Train Matchbox Recommender and now on the Evaluate Recommender Module. 

    On the error message it says that I should send an e-mail to  amlforum@microsoft.com, however after sending the e-mail I received a message saying that my e-mail address is not on the authorized list for amlforum.

    Can someone help me on this? I don't have any idea how to solve this, and this recommendation engine is a prototype for a customer, so there is some urgency.

    Regards,

    Miguel Simões

    Friday, August 23, 2019 10:43 AM

All replies

  • Hi Miguel,

    Thank you for reaching out and sorry for your experience. Do you have a support plan under your Azure account? If yes, please go ahead to open a support ticket for it. One of the support engineer will work with you to solve the problem step by step.

    Regards,

    Yutong

    Friday, August 23, 2019 11:17 PM
    Moderator
  • Hi Miguel,

    Please let us know if you still need help for this issue. Thanks.

    Regards,

    Yutong

    Monday, August 26, 2019 9:21 PM
    Moderator