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9th Day of Processing Certification RRS feed

  • Question

  • There was a small problem with my App. Somehow I forgot to put my New Back Icon and the Tester failed the certification saying that the Icon shouldn't be Generic Sunburst Icon. After that I published the Updated Version by just changing the Icon. It's the 8th Day and it still says "Processing Certification"...Also the Apps published after that are Certified and Published.

    Is anything wrong with my App or it's the Marketplace?

    Monday, August 27, 2012 4:13 AM

All replies

  • Hi Agrawal,

    Due to recent a hold on certification and publishing, the turnaround time for certification has increased. This is only a temporary increase due to the backlog caused by the hold. We appreciate your patience and cooperation as we complete the review for your app.

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Proposed as answer by Danny G. - MS Monday, August 27, 2012 4:41 AM
    Monday, August 27, 2012 4:41 AM
  • Hi Agrawal,

    8 days is nothing. I am on my 17th day... :(((

    Monday, August 27, 2012 7:52 AM
  • Oh...That's really frustrating! You can't do anything when the current App is being published and it's taking too long...:(
    Tuesday, August 28, 2012 3:11 AM
  • Mine is in it's 7th day. I really need it to get published before September. I really hope they can make it much faster.
    Wednesday, August 29, 2012 11:12 AM
  • 10 days here. Please I have deadlines to meet. I relied on 5 days, or 7... but ten+?

    Regards

    Wednesday, August 29, 2012 11:24 PM
  • Mine (a free app) is in the certification process since the Aug 15th...
    I'm afraid you have to wait, guys :(

    Marco

    Thursday, August 30, 2012 12:47 AM
  • @Marco,

    Please tell us when your app gets verified, so that we can estimate when our app will get verified. My app was submitted 2 days after yours.

    • Edited by Yang Lee Thursday, August 30, 2012 1:36 AM
    Thursday, August 30, 2012 1:35 AM
  • Hi  !! 

    i have got the same problem . my app is on processing certification since 16th Aug . Need Help !! Thanks


    MegaEjay, Developpeur

    Thursday, August 30, 2012 8:26 AM
  • I have submitted 3 apps 2 on 17 august,2012 and 1 on 20 august,2012  but all apps are in certification stage...plz tell me how much more time will it take to publish them.And also my account is not showing my apps downloads after 24 august,2012 

    Thank u

    Thursday, August 30, 2012 1:11 PM
  • I have submitted 3 apps 2 on 17 august,2012 and 1 on 20 august,2012  but all apps are in certification stage...plz tell me how much more time will it take to publish them.And also my account is not showing my apps downloads after 24 august,2012 

    Thank u


    Exactly same situation for me... submitted on 17 aug.,  no update of download charts.
    Thursday, August 30, 2012 2:18 PM
  • Hello,

    as long as I know there is a problem with the certification queue because of the new update that MS done recently on the App Hub. My application waits certification since August 1. So, don't have enough hopes of being certified too soon. There are a lot of users waiting in the queue and I don't know what MS is going to do about them.

    Also, keep in mind that app downloads are coming with 6 or 7 days delay. It was always like that as far as I know. So, tomorrow you should receive app downloads of August 25 and the next day after tomorrow you should receive app downloads of August 26.

    Thursday, August 30, 2012 2:49 PM
  • Hi,

    How long does it take to certify an application? Mine takes more than 3 weeks and no end in sight!?!?

    I thought that Microsoft wanted to increase the availability of applications!?!?

    EitanB


    • Merged by Danny G. - MS Friday, August 31, 2012 6:52 AM
    • Edited by eitanb Friday, August 31, 2012 4:16 PM
    • Proposed as answer by eitanb Wednesday, September 5, 2012 5:49 PM
    Thursday, August 30, 2012 3:56 PM
  • It's around a month now but still no luck! I think the Certification Process has stuck for some unknown reasons and Microsoft is again and again asking me to be patient and they will solve this issue soon. All I can do is to wait and watch...:|
    Friday, September 7, 2012 6:06 PM
  • wow.. a month ??

    I have currently been waiting 11 days... and I was thinking this was a long time to wait... ah well, happy to wait in line as long as I am not skipped... :)

    Monday, September 10, 2012 3:27 AM
  • Hi all - please see my answer to this issue here: http://social.msdn.microsoft.com/Forums/en-US/wpsubmit/thread/112ff5de-79f6-4980-848e-714aa371aadf#06014b46-8147-474c-a260-2990c81c5949

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Proposed as answer by Danny G. - MS Tuesday, September 11, 2012 4:36 AM
    Tuesday, September 11, 2012 4:36 AM