Contribute permissions - Drag and Drop not working

Question

Hi,

The user has contribute permissions to a document library folder and was trying to drag and drop the file but she was getting access denied error. But when uploaded through the ribbon's File tab it works.

What is restricting the Drag and drop functionality? the user is using IE 11.

Please help.

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techie

Answer 1

Since the upload works from ribbon, I think it's more like browser issue. Is drag and drop working from other browser (like chrome, firefox)? Is the browser is running as an administrator? Is there's any group policy that's preventing the drag and drop?

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Thanks,
Sohel Rana
http://ranaictiu-technicalblog.blogspot.com

Answer 2

Hi,

For a better troubleshooting, I suggest you can do as the followings:

1. As the user can upload document using Ribbon menu, It seems this is not the permission issue, I suggest you can check if the Internet Explorer Adds-On"SharePoint DragUpload Contorl" is enabled.

Here is a detailed article for your reference:

Fix for SharePoint 2013 Drag and Drop Upload Not Working Issue

2. You can try to create another document library and test if the contribute permission user can drop and drap to upload file.

Thanks

Best Regards

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TechNet Community Support
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