Update not showing up?


  • I'm gonna make this really easy to understand simply because there is a lot of potential for confusion.

    I live in Canada. All my accounts are registered as such. I made an app (I'm learning, it's simple) called "Tek Channels". It was pretty bad at first like with all beginners, but I updated the design and added features today. I uploaded the new package, and submitted it. Boom, certified!

    I go to the store and look at my app page. Everything is updated. The screenshots, the description, and the update details. I download the app, and it's still the old version, not the one depicted with the new screenshots. What's up?

    Monday, May 12, 2014 1:01 AM


  • Hi,

    Did you submit multiple packages for certification?. I mean, a separate package for windows 8 and one for windows 8.1?

    If so, Did you update both the packages?

    There may be a chance that you may have updated only the 8.1 version and you tried downloading your update in a windows 8 machine or vice versa 

    Pradeep AJ

    Monday, May 12, 2014 5:25 AM