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HELP! I can't install NET. Framework 4! (video showing my problem included) RRS feed

  • Question

  • I'm running windows 7, 64bit, Quad core, 16G of RAM.

    The video below shows the problem I am having!

    http://www.youtube.com/watch?v=BnCJmVP6k3Y

    Tuesday, May 8, 2012 12:02 PM

Answers

  • Hi Gaz,

    According to some policy in our office we are not allowed to see the video. So please show us your installation logs to analyse like pvdg42 mentioned.

    Anyway, when you meet .NET 4 installation error.

    You may try to download the standalone installer from here to install again http://www.microsoft.com/en-us/download/details.aspx?id=17718.

    Be sure you have followed these tips below:

    1. Ensure that all of the pre-release(Beta or CTP versions) components on your machine have been removed

    2. Disable your Anti-Virus or Anti-Spyware software

    3. Be sure that your OS has been "patched" up - Update your computer (Windows)

    4. Complete or dismiss Windows Update before installation. Please don’t forget to turn it on later.

    5. Make sure that the installation media is healthy. If the installation from disc drive is not working well, you can try copying the contents of the disc to the hard disk and installing from the hard disk.

    Thanks,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us


    Tuesday, May 15, 2012 8:06 AM
    Moderator

All replies

  • Please provide complete install logs as follows:

    Please collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Tuesday, May 8, 2012 1:55 PM
  • Hi Gaz,

    According to some policy in our office we are not allowed to see the video. So please show us your installation logs to analyse like pvdg42 mentioned.

    Anyway, when you meet .NET 4 installation error.

    You may try to download the standalone installer from here to install again http://www.microsoft.com/en-us/download/details.aspx?id=17718.

    Be sure you have followed these tips below:

    1. Ensure that all of the pre-release(Beta or CTP versions) components on your machine have been removed

    2. Disable your Anti-Virus or Anti-Spyware software

    3. Be sure that your OS has been "patched" up - Update your computer (Windows)

    4. Complete or dismiss Windows Update before installation. Please don’t forget to turn it on later.

    5. Make sure that the installation media is healthy. If the installation from disc drive is not working well, you can try copying the contents of the disc to the hard disk and installing from the hard disk.

    Thanks,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us


    Tuesday, May 15, 2012 8:06 AM
    Moderator