Cannot renew developer license for Windows Store apps

Question

When I open a Windows Store application, I'm asked to "Renew your developer license for Windows 8.1"  I agree to it and then sign into my Windows Live Account.  I get a dialog box that says "We couldn't get your developer license for Windows 8.1"  Error 0xC03F1014.  This is for a Surface Pro 2. 

The following indicates there is a power shell script from Microsoft that solves the problem. 

http://social.msdn.microsoft.com/Forums/windowsapps/en-US/1af17ca1-53d0-4d3c-aaf4-14732ce7a862/developer-account-developer-license?forum=toolsforwinapps

Is there a fix or download available?  I'm logged in as an administrator on the machine and when I try the powershell route, I get feedback indicating I'm not an administrator.

Answer 1

Hi Donnie,

There are known issues being investigated regarding this error, but they aren't something we can troubleshoot on the forum. For individual help please open up a case with by visiting http://aka.ms/storesupport. Choose "Developer Tools" to open a support case on this topic.

There isn't a general fix available. The script mentioned needs to be crafted for the specific system.

--Rob

Answer 2

Thanks for the reply Rob.  I went to Developer Tools and selected Other as the category and selected Start Request for Microsoft Support.  It then asks for a payment method with the following "Cost of $259.00 per support request. Before your support request is submitted you will be redirected to a Microsoft billing site where you can enter your credit card information."  Really?

Answer 3

You won't be charged for problems like this one which are rooted in a Microsoft bug.

That said, this is now fixed in http://support.microsoft.com/kb/2913270 so you should be able to apply that rather than calling in.

Answer 4

The update fixed it. Thanks!

Answer 5

These are some helpful steps which you should follow to get your new license

• You can first open the Windows Store apps project click on "Project" menu.
• Select "Acquire Developer license" from the "Store" option. then click on i agree button
• Enter your outlook id and password and Sign in
• Then new window open where you can easily renew your license according to your store apps expiration date.