Cannot renew developer license for Windows Store apps RRS feed


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  • Hi Donnie,

    There are known issues being investigated regarding this error, but they aren't something we can troubleshoot on the forum. For individual help please open up a case with by visiting http://aka.ms/storesupport. Choose "Developer Tools" to open a support case on this topic.

    There isn't a general fix available. The script mentioned needs to be crafted for the specific system.


    Sunday, January 12, 2014 1:03 AM
  • Thanks for the reply Rob.  I went to Developer Tools and selected Other as the category and selected Start Request for Microsoft Support.  It then asks for a payment method with the following "Cost of $259.00 per support request. Before your support request is submitted you will be redirected to a Microsoft billing site where you can enter your credit card information."  Really?
    Monday, January 13, 2014 2:37 AM
  • You won't be charged for problems like this one which are rooted in a Microsoft bug.

    That said, this is now fixed in http://support.microsoft.com/kb/2913270 so you should be able to apply that rather than calling in.

    Tuesday, January 14, 2014 9:19 PM
  • The update fixed it. Thanks!
    Friday, January 17, 2014 5:45 AM
  • These are some helpful steps which you should follow to get your new license

    • You can first open the Windows Store apps project click on "Project" menu.
    • Select "Acquire Developer license" from the "Store" option. then click on i agree button
    • Enter your outlook id and password and Sign in
    • Then new window open where you can easily renew your license according to your store apps expiration date.
    Tuesday, November 18, 2014 5:22 AM