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ATI External Event Utility consumes 95 - 100% CPU power

Question
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Sometimes when I start up, my system is slowed down to a crawl. If I open Task Manager it shows Ati External Event Utility consuming between 95%-100% cpu power.
Does anybody know what might trigger this.
Ending the Process stops the service and returns the system to normal operational speed.
Original Title: Catalyst CC- Edited by Marilyn-Support EngineerMicrosoft Support, Moderator Thursday, December 8, 2011 1:50 AM Modify Title
Wednesday, December 7, 2011 9:11 AM
Answers
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Hi Irfan,
I have looked on an AMD ganes forum and they say that the External Event Utility is just a HotKey Poller which I don't use anyway so I have disabled it. Time will tell if this solves the issue.
- Edited by Silverpulser Wednesday, December 7, 2011 9:29 PM
- Proposed as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Wednesday, December 7, 2011 9:36 PM
- Marked as answer by Steven - Support EngineerMicrosoft Support, Moderator Sunday, December 18, 2011 3:30 AM
Wednesday, December 7, 2011 9:27 PM -
Catalyst Control Center should not be installed into Windows 8. It's outdated.
Vladimir Shipitsyn- Proposed as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Sunday, December 11, 2011 9:38 PM
- Marked as answer by Steven - Support EngineerMicrosoft Support, Moderator Sunday, December 18, 2011 3:30 AM
Thursday, December 8, 2011 10:43 AM -
On the strength of the most recent messages I have decided to uninstall the Catalyst Control Centre and see what difference I notice, if any. I don't really know what power optimisations were in the CCC but I doubt I will miss them.
A week has gone by since I uninstalled the CCC and all is well. I did not use the tools in the CCC so the Windows control of the video is just fine.I will mark this an an answer.
- Marked as answer by Silverpulser Saturday, December 17, 2011 11:33 AM
Saturday, December 17, 2011 11:33 AM
All replies
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Silverpulser,
What Operating System are you running?
Thanks,
ChrisWednesday, December 7, 2011 2:21 PM -
Welcome back Silverpulser
Andre.Ziegler's post on a related issue might help you:
IrfanWednesday, December 7, 2011 3:27 PM -
Look in your Windows System Event Log and see if you have a lot informational events from amdkmdag.
If so, try changing the eRecordEnable value in the registry at the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Atierecord:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Atierecord]
"eRecordEnable"=dword:00000000Setting this value to 0 stops a huge number of events from being written into your system log. Note that every ATI driver update seems to re-enable this setting, so you'll have to remember to re-apply this change if you update the driver.
-Noel
- Edited by Noel Carboni Wednesday, December 7, 2011 6:59 PM Added line spacing; the style setup here is far too cramped
Wednesday, December 7, 2011 6:57 PM -
Chris - Support_Engineer
Windows 8 Developer Preview. Using a Vista ati driver and Catalyst CC. No such issues on my Vista Home Premium running on the same Acer Aspire 5050 with Amd Turion64 mobile Mk36 processor.
- Edited by Silverpulser Wednesday, December 7, 2011 9:31 PM
Wednesday, December 7, 2011 9:23 PM -
Hi Irfan,
I have looked on an AMD ganes forum and they say that the External Event Utility is just a HotKey Poller which I don't use anyway so I have disabled it. Time will tell if this solves the issue.
- Edited by Silverpulser Wednesday, December 7, 2011 9:29 PM
- Proposed as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Wednesday, December 7, 2011 9:36 PM
- Marked as answer by Steven - Support EngineerMicrosoft Support, Moderator Sunday, December 18, 2011 3:30 AM
Wednesday, December 7, 2011 9:27 PM -
Catalyst Control Center should not be installed into Windows 8. It's outdated.
Vladimir Shipitsyn- Proposed as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Sunday, December 11, 2011 9:38 PM
- Marked as answer by Steven - Support EngineerMicrosoft Support, Moderator Sunday, December 18, 2011 3:30 AM
Thursday, December 8, 2011 10:43 AM -
You may be right chipvlad, because the drivers released by ATI for WDP recently do not contain Catalyst Control Center.
IrfanThursday, December 8, 2011 3:24 PM -
On the strength of the most recent messages I have decided to uninstall the Catalyst Control Centre and see what difference I notice, if any. I don't really know what power optimisations were in the CCC but I doubt I will miss them.Wednesday, December 14, 2011 3:11 PM
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On the strength of the most recent messages I have decided to uninstall the Catalyst Control Centre and see what difference I notice, if any. I don't really know what power optimisations were in the CCC but I doubt I will miss them.
A week has gone by since I uninstalled the CCC and all is well. I did not use the tools in the CCC so the Windows control of the video is just fine.I will mark this an an answer.
- Marked as answer by Silverpulser Saturday, December 17, 2011 11:33 AM
Saturday, December 17, 2011 11:33 AM