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Audio/Video Ads Again RRS feed

  • Question

  • Why are audio / video ads allowed that start with the audio on?  It's really ridiculous that ads with audio on by default is allowed in Microsoft's ad banners.  Best Buy is running these audio / video ads right now and it is interrupting our user's experience in our apps.  Best Buy isn't the only one, there are others such as ones for Playstation games and KFC.  If we wanted to implement audio / video ads, we would have done it through interstitial video ads.
    Saturday, December 10, 2016 12:34 AM

Answers

  • Hi AEON Soft,

    Since this banner ads will severely hamper app experience, and it should be blocked. I have reported this issue to Microsoft related team,  and now they are looking into this issue. It's appreciate for you to create support ticket to provide more info for them and it will be helpful for them to fix this issue soon.

    Apologize for any inconvenience.

    Best regards,

    Cherry Bu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Marked as answer by AEON Soft Thursday, December 15, 2016 12:52 AM
    Tuesday, December 13, 2016 1:42 AM

All replies

  • Hi AEON Soft,

    Based on your description, you came across banner ads that start with the audio on. Please submit your feedback through user voice site or User Voice or contact support directly through your developer account so that you will receive more professional help.

    Best Regards,
    Cherry Bu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, December 12, 2016 5:41 AM
  • Hi AEON Soft,

    Since this banner ads will severely hamper app experience, and it should be blocked. I have reported this issue to Microsoft related team,  and now they are looking into this issue. It's appreciate for you to create support ticket to provide more info for them and it will be helpful for them to fix this issue soon.

    Apologize for any inconvenience.

    Best regards,

    Cherry Bu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Marked as answer by AEON Soft Thursday, December 15, 2016 12:52 AM
    Tuesday, December 13, 2016 1:42 AM
  • Same here. My users also complained about these audio ads.
    • Edited by Mephobia Tuesday, December 13, 2016 9:17 AM
    Tuesday, December 13, 2016 9:17 AM