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Azure Media Service VideoAnalyzerPreset Job Error RRS feed

  • Question

  • I am getting issue with AMS Video Uploading if using VideoAnalyzerPreset Transform.

    My Media Service Account Location is Central India, is it support AudioAnalyzer/speech-to-text output?

    AdaptiveStreaming is working but if using VideoAnalyzerPreset Job returning - Fatal service error, please contact support.

    Please suggest me a solution.

    I am going through this sample code

    https://github.com/Azure-Samples/media-services-v3-dotnet-tutorials/tree/master/AMSV3Tutorials/AnalyzeVideos


    • Edited by IdevCSharp Saturday, December 15, 2018 12:28 PM
    Saturday, December 15, 2018 12:06 PM

Answers

  • As also reported in https://social.msdn.microsoft.com/Forums/en-US/60aee506-0d27-4a09-a215-7098d243d5c5/ams-v3-utilizing-the-output-from-audioanalyzerpreset-for-azure-search, there was a problem with the Audio Analyzer deployment in Central India region. A fix has since been deployed. Please try your job again

    Thanks

    Tuesday, December 18, 2018 8:51 PM

All replies

  • If you have access to the Azure Portal and have the ability to create a support ticket, i would highly recommend going that route to get the required details to the support team on your account.  

    Click the "?" on the toolbar in the portal to open a support ticket. 
    Saturday, December 15, 2018 7:40 PM
  • As also reported in https://social.msdn.microsoft.com/Forums/en-US/60aee506-0d27-4a09-a215-7098d243d5c5/ams-v3-utilizing-the-output-from-audioanalyzerpreset-for-azure-search, there was a problem with the Audio Analyzer deployment in Central India region. A fix has since been deployed. Please try your job again

    Thanks

    Tuesday, December 18, 2018 8:51 PM
  • Thanks, it's working now with central india region
    Wednesday, December 19, 2018 4:13 AM