I am trying to figure out how to configure a Queue to automatically receieve emails from firstname.lastname@example.org.
The queue is setup in the email router for inbound email and the test access button says 'successful' but emails are still not automatically recieved in the Queue in CRM.
Am I missing something here?
The emails are still not visible in Activities even after I approved the email address and also made sure that the router incoming and outgoing test has 'succeeded'.
The polling time is 120 seconds but still even after waiting the emails are not in CRM.
Any ideas please?