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Failed HLK/HCK submission RRS feed

  • Question

  • Hi WHQL/HLK/HCK Experts:

    We have been trying to submit certification test results for our USB touch device but failed. The submission package is a result of merging both HLK tests (for Windows 10) and HCK test results for Windows 8.1 / 8 / 7).

    All binaries (sys and cat) files are digitally signed with Verisign EV singing certificate with SHA256 format.  But we got error prompt below after submitted the final package:

    Your submission contains binaries that are embedded with a SHA-256 signature. However, you requested that your submission be signed so that it is compatible with operating systems that require a SHA-1 catalog. Please either remove the SHA-2 signatures from your binaries or remove the SHA-1 target operating systems (Windows 7 and below), and resubmit your submission.

    This message is a bit confusing because Windows7 does support SHA-2 (SHA256).

    The message says we can remove SHA2 and use SHA1, but HLK requires SHA2, doesn’t ?

    Can someone please clarify ? What is the right approach to proceed  from here?

    Thanks in Advance!

    Wednesday, April 25, 2018 4:06 PM