Surface Pro 3 won't hold a charge RRS feed

  • Question

  • I am not sure if this is the right environment for this question but I'll ask it anyway.

    I have a Surface Pro 3 which I love and it was performing just fine until one day it stopped working on the battery.  I works fine in the docking station with the occasional reboot but it will not charge and now the battery is down to 5%.  As soon as I take it off AC power it stops working.  I am convinced it is a software issue and not really the battery but I cannot find a work around.  Have you heard of this problem on other Surface Pro 3s? 

    Microsoft Senior Product Manager

    Friday, March 2, 2018 6:16 PM