Purchased VS Pro annual subscription, license won't update.


  • I have 13 days left of my VS trial. I purchased VS Pro annual subscription and then logged into VS using the account I purchased and registered with. However, despite checking for an updated license and saying license has been updated I'm still being notified I have 13 days until my license expires.

    I have:

    - Removed account from VS and readded several times

    - Restarted VS several times

    - Perform repair on VS

    Anyone have any ideas?

    Tuesday, January 19, 2016 6:03 PM


All replies

  • Hi PhilCast,

    Thanks for your post.

    Have you signed in to your Visual Studio? I encountered the same prompt message when I didn’t sign in to my VS.

    Try to sign in to your Visual Studio.

    Best Regards,

    Lake Xiao

    Wednesday, January 20, 2016 5:21 AM
  • Yes, many many times.
    Wednesday, January 20, 2016 10:38 PM
  • Problem resolved. Issue with the email address.
    Wednesday, January 20, 2016 10:50 PM
  • Hi PhiCast,

    Glad to hear you have had your issue resolved.

    If possible, please mark your reply as the answer, so it would be helpful for other members who get the same issue as yours to research and find the answer directly, and I could close this case.

    Have a nice day.

    Best Regards,

    Lake Xiao

    Thursday, January 21, 2016 1:25 AM