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App not appearing in the "New and rising" queue Days after being published and searchable RRS feed

  • Question

  • This is the second time in a row that I have published an app to the marketplace where it didn't show up in the "New and rising" queue at all...

    http://www.windowsphone.com/en-us/store/app/smuckers-launch/f239dc2c-e088-47bd-8e34-9a27ffd8684f

    If you follow that link you will see that it was in fact published on Sunday and it was searchable that day around noon Eastern time. 

    I am getting pretty sick and tiered of working my ass off on apps and them not even showing up in the new queue. 

    Like I said this also happened with one of my other recent apps. 

    http://www.windowsphone.com/en-us/store/app/safe-travel/8c2fddc4-b5de-42ff-a588-807c5163b9e9

    I have opened a ticket in the past for this and the snarky Microsoft rep refused to help me and told me that he doesn't control placement in the market. I don't think that it was to much to ask to have a new app in the new queue. 

    If this problem doesn't get fixed soon I am unpublishing all of my apps. That means 65,000+ downloads that will no longer be getting maint and also any future creations because obviously I can't even get something like this fixed why should I care. 

    Wednesday, March 20, 2013 2:20 PM

Answers

  • Hello RTApps,

    There are several factors that are taken into consideration to determine whether an app will appear in the New and Rising section. Due to the number of new apps released at any given time only some of the new apps can be listed in this section.

    This posting talks about some of the factors that are used by the algorithm.

    If you have any other questions please contact developer support.

    -Eric

    Windows Phone Developer Support

    Tuesday, March 26, 2013 5:39 PM