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Windows Phone App Crash Reports RRS feed

  • Question

  • Hello,

    I have developed a few apps fo Windows Phone OS and from Windows Phone Dev Center I see that all my apps have some crash reports. How can I find what do these crashes mean, for example from a log file, so I can fix them?

    Thank you in advance,

    George

    Saturday, May 18, 2013 10:08 AM

Answers

  • Login to https://dev.windowsphone.com
    Click Dashboard
    Click Reports
    Select Crash Count
    Click Export Strack Traces

     


    If my answer helps please click vote as helpful
    Blog

    Tuesday, May 21, 2013 8:17 AM
  • Hi George,

    I get the same with apps, if your lucky you might get more information such as:

    System.Windows.Navigation.NavigationService.GoForwardBackCore

    Microsoft.Phone.Gestures.GestureHelper.ReleaseMouseCaptureAtGestureOrigin

    The stack trace will hopefuly be able to point you in the correct direction.


    If my answer helps please click vote as helpful
    Blog

    Tuesday, May 21, 2013 3:09 PM

All replies

  • Login to https://dev.windowsphone.com
    Click Dashboard
    Click Reports
    Select Crash Count
    Click Export Strack Traces

     


    If my answer helps please click vote as helpful
    Blog

    Tuesday, May 21, 2013 8:17 AM
  • Hello,

    thank you very much, I have found it. But in this report - ecxel file O do not find any useful information, all crashes in "Problem function" column have the value of Unknown!

    George

    Tuesday, May 21, 2013 10:58 AM
  • Hi George,

    I get the same with apps, if your lucky you might get more information such as:

    System.Windows.Navigation.NavigationService.GoForwardBackCore

    Microsoft.Phone.Gestures.GestureHelper.ReleaseMouseCaptureAtGestureOrigin

    The stack trace will hopefuly be able to point you in the correct direction.


    If my answer helps please click vote as helpful
    Blog

    Tuesday, May 21, 2013 3:09 PM
  • Hi,

    thank you!

    Tuesday, May 21, 2013 3:20 PM
  • Your welcome

    If my answer helps please click vote as helpful
    Blog

    Tuesday, May 28, 2013 7:59 AM