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Verizon Broadband USB modem Problem

    Question

  • Hi

     

    I can get the verizon Access Manager to install , but it says does not detect the usb modem. Its shows up as a Pantech?


    VZAccess Manager v7.3.15 (2652a) for your Verizon Wireless UMW190 Global USB Modem.

    Thank you.

     

    Bill


    Bill Dora (mcse,cne,ccna)
    Friday, September 30, 2011 3:06 PM

Answers

All replies

  • Bill,

    Have you tried to install software using Compatibility mode?  If not, give it a try.

    1. Right click on setup file
    2. Click on Properties
    3. Click on Compatibility tab
    4. Put a check mark on Run this program in compatibility mode for:
    5. Select Windows 7
    6. Put a check mark on Run this program as an administrator under Privilege Level 
    Friday, September 30, 2011 7:55 PM
    Answerer
  • Unfortunately I have tried it every way possible

    With updates too.

    All the legacy drivers installed ok for  the slate.

    The access manager installs but not the pantech modem driver.

     


    Bill Dora (mcse,cne,ccna)
    Friday, September 30, 2011 8:00 PM
  • I tried everything and am good at integration,

    I used two variations of drivers and installed in 3 different OS versions.

    The one update will only let you select the previous version...Odd. never seen it say that before.

     

     


    Bill Dora (mcse,cne,ccna)
    Friday, September 30, 2011 11:08 PM
  • I also cannot uninstall the PANTECH USB modem v2 driver. But it says installed if I try to remove and uninstall.

    Just does nothing, but I can uninstall the Verizon Access Manager software, but it leaves the driver.

    It would really make it better to have access to the internet since I am on the road and need to assist users and servers

    at the office. Is there another tethering option?

     


    Bill Dora (mcse,cne,ccna)
    Saturday, October 1, 2011 2:26 PM
  • I have found alot more drivers for the Slate on the CD it came with,

    so I am copying it to usb and hope to fix all the issues I have remaining.

    The HPWebsite has some drivers but not half as many as the Slate needs.

    Thank you for your help

     

     


    Bill Dora (mcse,cne,ccna)
    Sunday, October 2, 2011 4:02 AM