Getting Azure Backup Error (I'm new to this) RRS feed

  • Question

  • Hello,

    We have a very simple setup with Windows Server 2012 R2 Essentials.

    (I don't see that forum as an option, sorry if I posted this in the wrong place)

    I signed up for the free trial and followed all the steps on the Microsoft Azure site to set up a regular backup with Azure.

    I went to input the code/key file and received the following error:

    "Failed to set the encryption key for secure backups. The current operation failed due to an internal service error [0x7DC]. Please retry the operation after sometime. If the issue persists, please contact Microsoft Support."

    The issue has persisted for a couple weeks, and I cannot contact support without paying. Here we are :)

    Thanks for your help!

    Wednesday, September 21, 2016 2:06 PM