Mail recipient split RRS feed

  • Question

  • Hi,

    When a mail is sent to couple of recipient it is splitting at exchange server (I see two emails with same details except recipients in the Log Viewer & Message ID)

    When the end user receives the emails the headers of the mail are intact and he receives a duplicate.

    Any idea what is happening and how can it be solved. This does not happen frequently and not for all users

    This issue is in Excahnge 2010.

    Thanks in Advance,
    Ankush Shah

    Thursday, November 14, 2013 2:09 PM

All replies

  • Ankush,

    Sounds like the email is being bifurcated for some reason...

    Are the received emails in different formats ? e.g. is one in HTML and the other RTF (or text) ?



    Scott Quinn | C# developer & messaging specialist (for hire). Contact me at

    Friday, November 15, 2013 12:02 AM
  • Hi Scott,

    The mail is received in the same format, platform, application at the side of the mail recipient.

    Ankush Shah

    Friday, November 15, 2013 9:51 AM