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PNG vs JPG screenshots using hardware device - Windows phone 8.1 RRS feed

  • Question

  • Hi

    The certification process needs screenshots in png format ... the screenshots from the device come out as jpg (using power and volume up). How can I get the device to spit out png screenshots? It seems that png was the format earlier, but after some of the updates, it now generates jpg files.

    For me, the emulator screenshots don't work, so its not an option. It errors out due to a gpu issue.

    I am left with converting the jpg screenshots to png, which I don't want to do.

    Any ideas on how I can get png screenshots from a windows phone device - Lumia 640, 8.1 Update 2?

    Thanks!

    Friday, March 18, 2016 1:29 PM

All replies

  • Hello Albatross Singh,

    If you still require assistance with this issue, please post your question here. Thank you!

    Friday, March 18, 2016 6:36 PM