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Store account says it needs to be renewed -- but with a far-future expire date??? RRS feed

  • Question

  • I'm trying to upload a new version of my app (I fixed an embarrassing bug, and want to upload before anyone else notices :-) ) -- but my account says that it's expired?

    But....I did the renewal thing (three times), and it claimed each time that the renewal worked.  And the expiration date is set to be in October, 2014, so it really should be OK.

    Any ideas?  Other people have run into the same problems, but I don't see any answers from Microsoft.

    Friday, December 6, 2013 4:10 PM

Answers

  • Hi PeterSmith-Shipwreck,

    Have you tried contacting Windows Store Developer Support for help with renewing your account? You will want to submit a support request for further assistance. One of our Support Engineers will be able to help with this request.

    Jonathan

    Tuesday, December 31, 2013 11:59 PM
    Moderator