Email Not Sending In Loop Condition

Question

I have a Designer 2013 WF logic displayed below:

The purpose is to send an email every time the condition is met.

The requirement:

To send a daily email reminder after Submitted Date + 14 days condition has been met. But for testing purposes I'm using 1 minute intervals.

It would have been very ideal to use a "Start a Task Process" and just set a Due Date but when I use it, the logic in "Transition to stage" never fires.

What I mean is, even when CurrentItem:RequestStatus equals ReadyforCPFImplementation, it NEVER goes to Assign New Designee stage. The same thing applies for the other logic.

Hence, the reason I'm using a Loop and another reason why I am using the "Wait for Event:When an item is changed" logic.

If I can use Start a Task Process can someone tell me how to arrange logic in "Transition to stage" to actually work?

If not, how can I make logic in Loop fire?

Answer 1

Hi ,

I think you have written wrong condition. Please check below screen shots. I have implemented same workflow logic as you written on my Environment  and with minor change its started working for me. 

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Thanks/ Siddheshwar Kohale

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Answer 2

It works but the problem is I get bombarded with emails, which is what I expected. 

The actual expectation is to just send emails on a daily basis instead of every minute as the logic you suggested does. 

Below is the scenario:

• User enters data into a form (InfoPath) and clicks Submit
• The Administrator gets a notification email with a link to the form the user has submitted
• The Admin has a due date of Submitted Date + 2 weeks to complete the review of the form
• If Submitted Date + 2 weeks has passed then the Admin will get daily email reminders to complete the review
• The Admin will keep getting these daily email until the review has been completed

I hope that clarifies it more. Please advise on a better solution.

Answer 3

Hi heatguy1986,

According to your screenshot, the “Send an Email” action in the loop will be ran when the condition is meet. So you will get a lot of emails.

You need to add “Pause for Duration” action (pause for 1 day) after the “Send an Email” action.

Best regards,

Linda Zhang

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