The service did not respond to the start or control request in a timely fashion


  • I am attempting to install SQL Server Denali CTP3 as an instance on Window 7 SP1 that has SQL 2008 R2 Workgroup as the default instance.

    When the install gets to the point of "SqlEngineDBStartConfigAction_install_configrc_Cpu32" a dialog appears with the message "The service did not respond to the start or control request in a timely fashion.".

    If I click OK then the install completes but SQL Denali does not start.

    If I attempt to start the instance of Denali an error appears in the windows application event log:

    FCB::Open failed: Could not open file e:\sql11_main_t.obj.x86fre\sql\mkmastr\databases\objfre\i386\MSDBData.mdf for file number 1.  OS error: 3(The system cannot find the path specified.).

    My database files are loctated in C:\Program Files\Microsoft SQL Server\MSSQL11.DENALI\MSSQL\DATA
    I installed from D:\ISO\SQL Denali\SQLFULL_x86_ENU

    I have uninstalled and re-installed and this has happened both the on the original and the re-install.

    Any thoughts as to why the paths are being set to E: drive?

    Monday, July 25, 2011 4:32 AM

All replies

  • It looks to be a situation where it has not created the MSDB database for the new instance you have installed. I would expect E: drive would have been the source you used for the instllation?

    I would suggest you do an un-install of your existing installation and repeat the installation you have done. It looks like it would be a world of hurt to fix the existing installation.

    Kind Regards Nick Kemp.


    Friday, July 29, 2011 6:08 AM
  • But that is the thing.

    E: drive is my DVD drive that was not in use.

    I installed Denali from my second hard drive - D: Drive.

    I also tried to un-install and re-install and I got the same problem.

    I do seem to have got it running however by rebuilding the system databases (setup /action=rebuilddatabases).


    Phil Doensen.




    Regards, Phil Doensen
    Saturday, July 30, 2011 7:09 AM