none
Wrong Postal Codes RRS feed

  • Question

  • Hello,

    When I search for "201 james street north" I get a response back with a postal code L8R2L1 , But correct postal code is: L8R 2L2.

    This is also happening with many other addresses.

    Does anyone knows how this can be fixed?

    Any help will be highly appreciated.

    Thank you!

    Thursday, May 2, 2019 4:07 PM

All replies

  • Hi,

    Can you share the query which you are trying along with the country codes?

    Friday, May 3, 2019 7:18 AM
    Moderator
  • Thank you for responding,

    Here is the query I am using:

    https://atlas.microsoft.com/search/address/json?api-version=1.0&subscription-key={{key}}&query=201 james street north

    Friday, May 3, 2019 2:34 PM
  • Thank you for the details. This is data related issue and we have passed the request to fix the zip code(s) to our data provider.
    Friday, May 3, 2019 9:28 PM
  • Thank you,

    There are some other addresses that doesn't return correct Postal Code, is there any way we can report them all?

    Thank you.

    Tuesday, May 7, 2019 2:37 PM
  • There are several ways in which data issues can be reported to Azure Maps. 

    •  Base map data (roads/labels) can be reported directly to TomTom (data provider for Azure Maps) using the MapShare reporter https://www.tomtom.com/mapshare/tools/
    •  If you have an Azure support contract, you can contact the Azure Support team and they will ensure it gets to the right people.
    •  Reporting issues on the forums will also get picked up by the Azure Maps team and directed to the right people. 
    • The Azure Maps team is also work on creating a data bug reporting tool for customers as well which should be available in the next few months. Azure Maps uses multiple data providers for different things (I.e. imagery, IP Address geolocation data...) and this tool will make it easier to report any data issue with Azure Maps.

    Reference: https://social.msdn.microsoft.com/Forums/en-US/1ac5ae86-7093-4dc9-9979-5c49b7910d3a/support-for-inaccurate-data-or-addresses?forum=azurelbs

    Wednesday, May 8, 2019 4:05 AM
    Moderator
  • Thank you!
    Wednesday, May 8, 2019 12:38 PM