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Shared Mailbox Mail Management RRS feed

  • Question

  • Hi,

    I have a shared mailbox which is accessed by about 10 members via outlook (shared mailbox has not been setup as account).

    When a user (supervisor of the team) moves the mails from Inbox to other share mailbox (method: drag & drop), the mails move perfectly fine, but the other user still see those emails in the inbox.

    This happens only for one particular shared mailbox.

    I tried restarting the transport service, restart of server, using outlook switch cleanfreebusy but no luck.

    Mailbox is hosted on Exchange 2010

    Thanks,
    Ankush Shah

    Tuesday, September 30, 2014 5:43 AM

All replies

  • Hi Ankush,

    Did you try creating new outlook profile for the supervisor and one of the team member and see how it goes for a team member?

    Tuesday, September 30, 2014 11:09 PM
    Moderator