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I can't go on with the setup because of .NET Framework RRS feed

  • Question

  • Hello Microsoft support,

    It's been days I am trying to install Sony Sound Forge Pro 11, but the setup keeps on crashing because ''the setup can't install .NET Framework 2.0''.

    I don't understand what's the problem. I have an updated version of Framework (number 4), so I don't even need to install an older version of Framework 2.0. Do you know what do I have to do to get the software installed? Thank you..

    Tuesday, July 30, 2013 12:12 PM

Answers

All replies

  • Hi tictoctictoc,

    Welcome to the MSDN forum!

    I’m sorry to tell you that .NET Framework 4 doesn’t include .NET Framework 2.0. You could install .NET Framework 3.5. It includes .NET Framework 2.0 and 3.0.

    If your OS version is win7 or higher, you could open “Control Panel”->”Programs”->”Turn Windows features on or off” and open “.NET Framework 3.5 Advanced Services”.

    You also could download it from:

    http://www.microsoft.com/en-us/download/details.aspx?id=25150

    Best Regards.


    Samson sun
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, July 31, 2013 2:28 AM
  • Hello support,

    I am running Windows 7 64 bits actually. Last year, I was using Vista 32bits.

    However, since I changed, I keep on having problems with Framework.

    The Framework does work in my OS. The problem is that the one working is the 4 version, while the 3.5.1 integrated in 7, IS installed, but invisible.

    For example, when trying to install AutoCAD or Sound Forge Pro, that do include in their setups Framework 2.0, I keep on getting errors because ''Microsoft cound't install Framework 2.0''.

    How do I fix this? The setups seem not to ''see'' that I do have Framework 3.5.1. So they keep on asking for the installation of Framework 2.0, failing since I am running Win 7. Please, help me? I can't install a lot of programs due to this..

    I have already turned on all the sub features in the Control Panel.

    • Merged by Samson Sun - MSFT Wednesday, August 7, 2013 9:33 AM OP had created a duplicate of this thread
    Wednesday, July 31, 2013 12:12 PM
  • Please use this tool to verify the embedded .NET Frameworks on your system (.NET 2.0, 3.0 and 3.5):

    http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

    Run the tool with .NET 3.5 selected, then post the first 15 lines AND the LAST 15 lines of the tool log here.

    After reviewing the log, further instructions on resolving your issue can be provided.

    Wednesday, July 31, 2013 2:06 PM
  • Thank you Samson.

    However, after a very long research, I found out that I am missing a registry key

    ''HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\NET Framework Setup\NDP\v3.5''

    The WHOLE folder is missing. This explains why just the setups of 32bit softwares crash. Is this the problem?

    I report the last lines of the log:

    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\v1.0.0
        Value: v2.0.50727
        Expected Data:    50727
        Actual Data:    50727
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\Standard CLI 2002
        Value: v2.0.50727
        Expected Data:    4095
        Actual Data:    4095
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\Standard CLI 2005
        Value: v2.0.50727
        Expected Data:    4095
        Actual Data:    4095
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\upgrades
        Value: 2.0.50727
        Expected Data:    1.0.0-2.0.50727
        Actual Data:    1.0.0-2.0.50727
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\v2.0
        Value: 50727
        Expected Data:    50727-50727
        Actual Data:    50727-50727
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: SP
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: Install
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:48] Section [Registry - .NET Framework 2.0 (Common)] - stop parsing entries
    [07/31/13,16:37:48] Not running action 'Registry - .NET Framework 2.0 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:48] Section [Registry - .NET Framework 2.0 (64-bit)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework
        Value: InstallRoot
        Expected Data:    h:\windows\microsoft.net\framework64\
        Actual Data:    h:\windows\microsoft.net\framework64\
    [07/31/13,16:37:48] Section [Registry - .NET Framework 2.0 (64-bit)] - stop parsing entries
    [07/31/13,16:37:48] Section [Registry - .NET Framework 2.0 (Wow6432Node)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework
        Value: InstallRoot
        Expected Data:    h:\windows\microsoft.net\framework\
        Actual Data:    h:\windows\microsoft.net\framework\
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\v1.0.0
        Value: v2.0.50727
        Expected Data:    50727
        Actual Data:    50727
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\Standard CLI 2002
        Value: v2.0.50727
        Expected Data:    4095
        Actual Data:    4095
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\standards\Standard CLI 2005
        Value: v2.0.50727
        Expected Data:    4095
        Actual Data:    4095
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\upgrades
        Value: 2.0.50727
        Expected Data:    1.0.0-2.0.50727
        Actual Data:    1.0.0-2.0.50727
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\.NETFramework\policy\v2.0
        Value: 50727
        Expected Data:    50727-50727
        Actual Data:    50727-50727
    [07/31/13,16:37:48] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: SP
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: Install
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:48] Section [Registry - .NET Framework 2.0 (Wow6432Node)] - stop parsing entries
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 2.0 SP2 (Common)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: SP
        Expected Data:    2
        Actual Data:    2
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 2.0 SP2 (Common)] - stop parsing entries
    [07/31/13,16:37:48] Not running action 'Registry GE - .NET Framework 2.0 SP2 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 2.0 SP2 (64-bit)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727
        Value: SP
        Expected Data:    2
        Actual Data:    2
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 2.0 SP2 (64-bit)] - stop parsing entries
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (Common)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup
        Value: Version
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Communication Foundation
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Communication Foundation
        Value: Version
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Presentation Foundation
        Value: ProductVersion
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Workflow Foundation
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Workflow Foundation
        Value: FileVersion
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (Common)] - stop parsing entries
    [07/31/13,16:37:48] Not running action 'Registry - .NET Framework 3.0 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (64-bit)] - start parsing entries
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (64-bit)] - stop parsing entries
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (Wow6432Node)] - start parsing entries
    [07/31/13,16:37:48] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:48] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup
        Value: Version
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Communication Foundation
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Communication Foundation
        Value: Version
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Presentation Foundation
        Value: ProductVersion
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Presentation Foundation
        Value: Version
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Workflow Foundation
        Value: InstallSuccess
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:48] ***WARNING*** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0\Setup\Windows Workflow Foundation
        Value: FileVersion
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:48] Section [Registry - .NET Framework 3.0 (Wow6432Node)] - stop parsing entries
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 3.0 SP2 (Common)] - start parsing entries
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
        Value: SP
        Expected Data:    2
        Actual Data:    2
    [07/31/13,16:37:48] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
        Value: Install
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:48] Section [Registry GE - .NET Framework 3.0 SP2 (Common)] - stop parsing entries
    [07/31/13,16:37:48] Not running action 'Registry GE - .NET Framework 3.0 SP2 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.0 SP2 (64-bit)] - start parsing entries
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.0 SP2 (64-bit)] - stop parsing entries
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.0 SP2 (Wow6432Node)] - start parsing entries
    [07/31/13,16:37:49] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
        Value: SP
        Expected Data:    2
        Actual Data:    NOT FOUND
    [07/31/13,16:37:49] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.0
        Value: Install
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.0 SP2 (Wow6432Node)] - stop parsing entries
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (Common)] - start parsing entries
    [07/31/13,16:37:49] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: SP
        Actual Data:    REGISTRY VALUE FOUND
    [07/31/13,16:37:49] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: Install
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (Common)] - stop parsing entries
    [07/31/13,16:37:49] Not running action 'Registry - .NET Framework 3.5 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (64-bit)] - start parsing entries
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (64-bit)] - stop parsing entries
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (Wow6432Node)] - start parsing entries
    [07/31/13,16:37:49] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: SP
        Actual Data:    UNABLE TO OPEN REGISTRY KEY
    [07/31/13,16:37:49] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: Install
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:49] Section [Registry - .NET Framework 3.5 (Wow6432Node)] - stop parsing entries
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (Common)] - start parsing entries
    [07/31/13,16:37:49] Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: SP
        Expected Data:    1
        Actual Data:    1
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (Common)] - stop parsing entries
    [07/31/13,16:37:49] Not running action 'Registry GE - .NET Framework 3.5 SP1 (32-bit)' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (64-bit)] - start parsing entries
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (64-bit)] - stop parsing entries
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (Wow6432Node)] - start parsing entries
    [07/31/13,16:37:49] ****ERROR**** Key: HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5
        Value: SP
        Expected Data:    1
        Actual Data:    NOT FOUND
    [07/31/13,16:37:49] Section [Registry GE - .NET Framework 3.5 SP1 (Wow6432Node)] - stop parsing entries
    [07/31/13,16:37:49] Section [Files - .NET Framework 3.0 SP1AndLater (Common)] - start parsing entries
    [07/31/13,16:37:49] Section [Files - .NET Framework 3.0 SP1AndLater (Common)] - stop parsing entries
    [07/31/13,16:37:49] Processing custom action 'Custom Action - .NET Framework 2.0 test application'
    [07/31/13,16:37:49] ExecutablePath = 'Netfx20TestApplication.exe'
    [07/31/13,16:37:49] FriendlyName = '.NET Framework 2.0 test application'
    [07/31/13,16:37:49] TimeoutSeconds = '300'
    [07/31/13,16:37:49] WaitOnExit = 'true'
    [07/31/13,16:37:49] Silent = 'true'
    [07/31/13,16:37:49] Launching process 'Netfx20TestApplication.exe' now
    [07/31/13,16:37:50] Process successfully launched. Waiting 300 seconds for it to complete.
    [07/31/13,16:37:52] Process 'Netfx20TestApplication.exe' exited with return code 0
    [07/31/13,16:37:52] Not running action 'Files - .NET Framework netfxperf.dll' for product '.NET Framework 3.5 SP1' because the OS condition does not match
    [07/31/13,16:37:52] ****ERROR**** Verification failed for product .NET Framework 3.5 SP1


    • Edited by tictoctictoc Wednesday, July 31, 2013 2:42 PM missing log
    Wednesday, July 31, 2013 2:29 PM
  • I will post it in this thread

    http://social.msdn.microsoft.com/Forums/vstudio/en-US/8d3b61ff-cccf-4296-a9d2-b0ad28272e04/i-cant-go-on-with-the-setup-because-of-net-framework

    sorry I think I created a duplicate of this thread, so I will delete this one

    Wednesday, July 31, 2013 2:37 PM
  • Hi,

    There is a .NET Framework Repair Tool that can be found at the following locations:

    http://support.microsoft.com/kb/2698555

    If the error persists, please tell me your OS version so that we can share some solution for you.

    Best Regards.


    Samson sun
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, August 2, 2013 5:25 AM