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Web Platform Installer - WordPress Install hangs - Error loading rating files RRS feed

  • Question

  • User324532553 posted

    I'm trying to install WordPress using the Web Platform Installer and it appears to hang after installing the necessary components. Here is the log WPI log file. (I have a feeling it has something to do with the "error loading rating files" message. The request to http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery is just returning an empty response which causes the XML parser to fail)

    Any help would be greatly appreciated!

    Thanks!

    DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9842185
    DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9842185 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Moved Temporarily
    Location: https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml
    Server: Kestrel
    Request-Context: appId=cid-v1:9b037ab9-fa5a-4c09-81bd-41ffa859f01e
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:27 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:27 GMT
    Connection: keep-alive
    Strict-Transport-Security: max-age=31536000 ; includeSubDomains
    
    
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929c22-501e-0138-3fb9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:26 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\1343597488.xml.temp
    DownloadManager Warning: 0 : Could not resolve keyword ID 5nine
    DownloadManager Warning: 0 : Could not resolve keyword ID Security
    DownloadManager Warning: 0 : Could not resolve keyword ID 5nine
    DownloadManager Warning: 0 : Could not resolve keyword ID Security
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Portal
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Portal
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Resource Provider
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Showback
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Showback
    DownloadManager Warning: 0 : Could not resolve keyword ID Terawe
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Loading product xml from: https://aka.ms/webapplicationlist
    DownloadManager Information: 0 : https://aka.ms/webapplicationlist responded with 301
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 301 Moved Permanently
    Location: https://webgallery.microsoft.com/feed/webapplicationlist.xml
    Server: Kestrel
    Request-Context: appId=cid-v1:b47e5e27-bf85-45ba-a97c-0377ce0e5779
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:29 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    Connection: keep-alive
    Strict-Transport-Security: max-age=31536000 ; includeSubDomains
    
    
    DownloadManager Information: 0 : https://webgallery.microsoft.com/feed/webapplicationlist.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 Not Modified
    ETag: "80f7e5c11b3d41:0"
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\-966730450.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://aka.ms/webapplicationlist' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-966730450.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929f75-501e-0138-3ab9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\2000756975.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\2000756975.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929f9b-501e-0138-5db9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\609314840.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\609314840.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929fcb-501e-0138-08b9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\140237651.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\140237651.xml'
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://go.microsoft.com/?linkid=9842185' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\1343597488.xml'
    DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395
    DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Moved Temporarily
    Location: http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery
    Server: Kestrel
    Request-Context: appId=cid-v1:9b037ab9-fa5a-4c09-81bd-41ffa859f01e
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:30 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:30 GMT
    Connection: keep-alive
    
    
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '0'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '0'
    DownloadManager Warning: 0 : Error getting last-modified header, error code: 12150
    DownloadManager Warning: 0 : HttpQueryInfoWithRetry for HTTP_QUERY_LAST_MODIFIED failed.
    DownloadManager Error: 0 : Error loading rating files: System.Xml.XmlException: Root element is missing.
       at System.Xml.XmlTextReaderImpl.Throw(Exception e)
       at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
       at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
       at System.Xml.XmlTextReaderImpl.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at Microsoft.Web.PlatformInstaller.ProductServiceImpl.GetAppRatings()
    DownloadManager Information: 0 : Adding product WordPress (WordPress) to cart
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Adding product 'WordPress'
    DownloadManager Information: 0 : Adding dependency product 'LoggingTools
    DownloadManager Information: 0 : Adding dependency product 'RequestMonitor
    DownloadManager Information: 0 : Adding dependency product 'PHP71
    DownloadManager Information: 0 : Adding dependency product 'CGI
    DownloadManager Information: 0 : Adding dependency product 'UrlRewrite2
    DownloadManager Information: 0 : Setting current install to 1
    DownloadManager Information: 0 : Starting install sequence
    DownloadManager Information: 0 : Downloading file 'http://download.microsoft.com/download/1/2/8/128E2E22-C1B9-44A4-BE2A-5859ED1D4592/rewrite_amd64_en-US.msi' to: C:\Users\UserName\AppData\Local\Temp\tmp8777.tmp
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: Logging Tools'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-LoggingLibraries'. Process Id: 1316
    DownloadManager Information: 0 : Content-disposition header: attachment
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '6078464'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '6078464'
    DownloadManager Information: 0 : Moving downloaded file 'C:\Users\UserName\AppData\Local\Temp\tmp8777.tmp' to: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\UrlRewrite2\8F41A67FA49110155969DCCFF265B8623A66448F\rewrite_amd64_en-US.msi
    DownloadManager Information: 0 : Downloading file 'https://windows.php.net/downloads/releases/archives/php-7.1.19-nts-Win32-VC14-x86.zip' to: C:\Users\UserName\AppData\Local\Temp\tmp8CC7.tmp
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '22428817'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '22428817'
    DownloadManager Information: 0 : Moving downloaded file 'C:\Users\UserName\AppData\Local\Temp\tmp8CC7.tmp' to: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\PHP71\2C9AEB8730ADE9DEA71920638BF9F6D5AB7DB65A\php-7.1.19-nts-Win32-VC14-x86.zip
    DownloadManager Information: 0 : Using cached file at C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\WordPress\392f926f22692c4b18f0adfe09f3ec213f74db65\wordpress-5.0.3-IIS.zip instead of downloading from https://github.com/azureappserviceoss/WindowsWebAppGallery/blob/master/WordPress/wordpress-5.0.3-IIS.zip?raw=true
    DownloadManager Information: 0 : Install exit code for product 'IIS: Logging Tools' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: Logging Tools' is Success
    DownloadManager Information: 0 : Product IIS: Logging Tools done install completed
    DownloadManager Information: 0 : Increasing current install to 2
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: Request Monitor'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-RequestMonitor'. Process Id: 6600
    DownloadManager Information: 0 : Install exit code for product 'IIS: Request Monitor' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: Request Monitor' is Success
    DownloadManager Information: 0 : Product IIS: Request Monitor done install completed
    DownloadManager Information: 0 : Increasing current install to 3
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe stop was /y'. Process Id: 96
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Ignoring exit code '0' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe stop wmsvc'. Process Id: 19996
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '2'
    DownloadManager Information: 0 : Ignoring exit code '2' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting MSI install for msi 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\UrlRewrite2\8F41A67FA49110155969DCCFF265B8623A66448F\rewrite_amd64_en-US.msi', commandline: 'ACTION=INSTALL REBOOT=ReallySuppress'
    DownloadManager Information: 0 : MSI install return value for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe start w3svc'. Process Id: 13944
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Ignoring exit code '0' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe start wmsvc'. Process Id: 8644
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '2'
    DownloadManager Information: 0 : Ignoring exit code '2' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Install return code for product 'URL Rewrite 2.1' is Success
    DownloadManager Information: 0 : Product URL Rewrite 2.1 done install completed
    DownloadManager Information: 0 : Increasing current install to 4
    DownloadManager Information: 0 : URL Rewrite 2.1 installation log: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\logs\install\2019-02-04T13.47.03\rewrite_amd64_en-US.txt
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: CGI'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-CGI'. Process Id: 2716
    DownloadManager Information: 0 : Install exit code for product 'IIS: CGI' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: CGI' is Success
    DownloadManager Information: 0 : Product IIS: CGI done install completed
    DownloadManager Information: 0 : Increasing current install to 5
    DownloadManager Information: 0 : Starting EXE command for product 'PHP 7.1.19 (x86)'. Commandline is: 'C:\WINDOWS\sysnative\setx.exe Path "C:\Program Files (x86)\PHP\v7.1;C:\Program Files (x86)\iis express\PHP\v7.1;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\Docker\Docker\Resources\bin;C:\Python27\;C:\Python27\Scripts;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files\dotnet\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86);C:\Program Files\MySQL\MySQL Server 5.1\bin;C:\Users\UserName\AppData\Local\Microsoft\WindowsApps;C:\Users\UserName\AppData\Local\Programs\Fiddler;C:\Users\UserName\AppData\Local\Microsoft\WindowsApps;C:\Users\UserName\AppData\Roaming\Composer\vendor\bin;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\Android\ADB\platform-tools;C:\Program Files (x86)\Google\google_appengine\;C:\Users\UserName\AppData\Roaming\npm;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\ucrt;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Qt;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Ssl;" -M'. Process Id: 1228
    DownloadManager Information: 0 : Install exit code for product 'PHP 7.1.19 (x86)' is '0'
    DownloadManager Information: 0 : Starting EXE command for product 'PHP 7.1.19 (x86)'. Commandline is: 'C:\WINDOWS\sysnative\cmd.exe  /C copy "C:\Program Files\runphp\runphp.cmd" "C:\Program Files (x86)\PHP\v7.1\runphp.cmd"'. Process Id: 20440
    DownloadManager Information: 0 : Install exit code for product 'PHP 7.1.19 (x86)' is '0'
    DownloadManager Information: 0 : Founds IIS Version 10.0 installed at path C:\WINDOWS\system32\inetsrv with config path C:\Users\UserName\Documents\IISExpress\config
    DownloadManager Information: 0 : Install return code for product 'PHP 7.1.19 (x86)' is Success
    DownloadManager Information: 0 : Product PHP 7.1.19 (x86) done install completed
    DownloadManager Information: 0 : Increasing current install to 6

    Monday, February 4, 2019 7:11 PM

All replies

  • User-848649084 posted

    Hi,

    You could try to manually install wordpress by following below article steps:

    https://docs.microsoft.com/en-us/iis/application-frameworks/install-and-configure-php-applications-on-iis/install-wordpress-on-iis

    Regards,

    Jalpa.

    Tuesday, February 5, 2019 2:58 AM
  • User324532553 posted

    Thanks for the info. I have performed a manual installation in the past and will probably go that route. The Web Platform Installer is a very useful for making the installation simple for less advanced users which was my goal in this case.

    Thanks for the link to the manual installation instructions. I will probably end up using them if the issue is not resolved.

    Tuesday, February 5, 2019 8:48 PM
  • User-848649084 posted

    Hi,

    Could you share error message snapshot when it was hang or stop installing?

    Wednesday, February 6, 2019 1:17 AM
  • User1800193206 posted

    Having same issue when installing WordPress through WEBPI..

    It installs the MySQL portion, but fails on installing PHP and WordPress

    Server 2012r2

    IIS 8.5

    Wordpress Install

    Tuesday, March 12, 2019 6:38 PM
  • User-848649084 posted

    Hi tpallone,

    I suggest you to please create new post for your own question.

    Thank you for understanding.

    Regards,

    Jalpa.

    Wednesday, March 13, 2019 1:34 AM