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FIXED : UK Ordnance Survey (OS) Map 1:25,000 Scale ("Explorer") Layer Missing on maps.bing.com RRS feed

  • Question

  • Hi

    The UK Ordnance Survey 1:25,000 Scale Layer ("Explorer mapping") is no longer being displayed, either by the API or directly on maps.bing.com

    The 1:50,000 scale layer ("Landranger mapping") still works fine.

    The Bing maps team (see below) say this was caused by an error in October's  imagery update, and that it should be fixed in the next one.

    As they happen "every 3 or 4 months", this means it will not get fixed until sometime in Jan or Feb next year.

    Thanks,

    Andrew

    Now fixed - 13th Jan





    • Edited by aavmurphy Friday, January 13, 2012 10:56 PM Outage fixed
    • Moved by Ricky_Brundritt Saturday, March 10, 2012 12:42 PM (From:Bing Maps: Map Control and Web services Development)
    Tuesday, October 11, 2011 9:07 PM

Answers

  • I'll look into this internally to see what's going on here.
    http://rbrundritt.wordpress.com
    Wednesday, October 12, 2011 2:43 PM
  • Imagery updates occur in Bing Maps ever 3-4 months. The last one was around the end of September/ begining of October.
    http://rbrundritt.wordpress.com
    Monday, December 5, 2011 9:51 PM

All replies

  • I want to know too - its affecting my WP7 app. Not only is bing maps affected but any applications using bing maps api. The switchover happened on Saturday, at first I thought it was a bug in my app as I lost the map suddenly whilst I was running it!
    Wednesday, October 12, 2011 7:37 AM
  • Well I've managed to track down a support email and sent off the following question:

    Up until Sat 8th October I was able to view the UK Ordnance Survey 1:25000 'Explorer' maps on maps.bing.com. I am no longer able to view these maps, with only the 1:50000 scale 'Landranger' maps available. This is also affecting my WP7 app which targets the OS Maps via the bing api.
    Are the 1:25000 scale maps no longer available on bing maps? Or is this a bug?

    Wednesday, October 12, 2011 8:15 AM
  • The 1:25,000 OS layer is missing from maps.bing.com - not just maps via the Ajax 7.0 API

    Looks like a map-tile release error - something similar happened a few months back.

    This forum is patrolled by Bing developers (btw thanks for adding OS maps to the REST api) - hopefully 1 of them can escalate this

    Cheers,

    Andrew

    Wednesday, October 12, 2011 8:32 AM
  • I'll look into this internally to see what's going on here.
    http://rbrundritt.wordpress.com
    Wednesday, October 12, 2011 2:43 PM
  • Thanks Richard, Donna at Bing Tech support has emailed to say that they are also investigating....
    Wednesday, October 12, 2011 2:56 PM
  • They are working on it....

     

    Thank you for notifying us on this issue. Unfortunately, we have identified a problem and are actively working on a resolution. At this time, we do not have a firm date on when this matter will be successfully concluded, so we ask for you to please remain patient and accept our apology on this inconvenience. Please do not hesitate to contact us again by replying to this email message. We will be glad to assist you further.
     

    Friday, October 14, 2011 7:56 AM
  • I notice that other services I sometimes use for OS1:25000 maps (e.g. http://maps.the-hug.net/ and http://data.nbn.org.uk/imt/) are also unable to display OS maps at this scale.  This has just happened in the last few days, too.  The conspiracy theorist in me thinks that the problem is a licensing issue, but I'm sure we will know for sure soon enough.
    Monday, October 17, 2011 10:57 AM
  • Ths is still broken - both using the v7 API, and directly on maps.bing.com. Please could someone from the Bing Maps team provide an update.

    Will this be fixed, or has the 1:25,000 layer mapping been removed for good?

    Thanks

    Andrew

     

    (tip : zoom in on the UK countryside and choose the OS map layer. The 1:50,000 layer has red footpaths. The missing 1:25,00 layer has green footpaths)

    Wednesday, October 19, 2011 2:11 PM
  • A data update we received was missing the higher detail data. It will be re-published as soon as a new copy is received and processed.

    • Proposed as answer by Ricky_Brundritt Wednesday, November 6, 2013 2:49 PM
    Thursday, October 20, 2011 6:26 PM
    Moderator
  • Hi Duncan

    Any idea on a timescale for the 1:25000 scale maps to be back? They've been missing for over a month now

    Tom

    Thursday, November 10, 2011 8:24 AM
  • Hi Duncan,

    Would it be possible to check on progress ...

    Thanks

    Andrew

    Monday, November 14, 2011 12:30 PM
  • This will likely be corrected in the next imagery update. Our team is well aware of this issue and are monitoring it.


    http://rbrundritt.wordpress.com
    Friday, November 18, 2011 5:25 PM
  • Which is likely to be when, do you think?  Nearly another month now.
    Monday, December 5, 2011 4:41 PM
  • Imagery updates occur in Bing Maps ever 3-4 months. The last one was around the end of September/ begining of October.
    http://rbrundritt.wordpress.com
    Monday, December 5, 2011 9:51 PM
  • The Explorer-scale maps are back - fantastic!

    Tom

    Wednesday, January 11, 2012 7:32 PM